ServiceNow Solutions Architect

About the Position

Our client is a leading Spanish IT services company specializing in digital transformation, cloud solutions, and enterprise software implementations. In ISG, we are seeking a top-tier ServiceNow Solutions Architect to drive innovative platform architectures and client success for them.

About the Role

Join a dynamic team responsible for architecting, designing, and implementing enterprise-scale ServiceNow solutions. You will provide technical leadership, guide integrations, and deliver elegant designs that optimize processes and elevate stakeholder experiences.

Key Responsibilities

• Lead the design of ServiceNow process flows, integrations, and applications with advanced platform expertise.
• Provide technical leadership, mentor junior staff, and collaborate on creative, simple solutions.
• Present technical architectures to project teams and stakeholders; facilitate workshops and client consultations.
• Assist in technical story writing, QA reviews, and full project lifecycle from requirements to documentation.
• Support pre-sales (scoping, estimates, SOWs), thought leadership (blogs, webinars), and enterprise implementations.
• Establish architectural standards, best practices, and innovative ideas aligned with industry processes like ITIL.

Required Qualifications

• Minimum 6 years of hands-on ServiceNow experience.
• CSA (Certified System Administrator) certification (mandatory).
• 3+ CIS certifications + CAD (desired); CTA certification (desired).
• Proven expertise in ServiceNow platform, ITSM/ITOM/CMDB, integrations (REST/SOAP), and process automation.

Essential Soft Skills

• Exceptional communication and facilitation for client interactions and team leadership.
• Thought leadership to innovate and influence strategic directions.

What We Offer

• Opportunity to work with cutting-edge ServiceNow implementations in a collaborative, innovative environment.
• Competitive compensation, professional growth, and exposure to high-impact projects.
• Remote/hybrid flexibility within Spain (or EU mobility).

If you are interested in this challenging position, we are looking forward to receiving your comprehensive application for ref.no. 110,278 preferably through our ISG career portal or via email.

Visit isg.com/jobs/search - here you can find new job offers every day.

ISG International Service Group

ES-28040 Madrid, Calle Viella 21

Natalia Pérez de Lazárraga, T: +34 911 743 400

@: [email protected]