Servicetechniker / Field Service Engineer (m/w/d)

About the Position

Servicetechniker / Field Service Engineer (m/w/d)

Harmonic Drive SE, a leading developer, manufacturer, and marketer of high-precision drive solutions for over 50 years, is seeking a Servicetechniker / Field Service Engineer to join our team in Limburg an der Lahn, Germany. As part of our Technical Customer Service team, you will ensure that our high-precision drive systems remain reliable worldwide.

Responsibilities

• Diagnosis: Analyze defective drive systems and identify the cause, collaborating with our specialists when necessary.
• Repair: Maintain drive units.
• Commissioning: Commission drives for customers domestically and abroad, solving problems directly on-site.
• After-Sales: Provide customer advice over the phone and manage service cases from diagnosis to resolution.
• Interface: Work closely with Engineering, Sales, Product Management, and our subsidiaries, providing technical support to Sales and Product Management.
• Documentation: Document service processes and complete them independently.

Requirements

• Qualification: Vocational training in Mechanical Engineering or Electrical Engineering, preferably with a focus on automation or control technology, or a Bachelor's degree (FH) in Mechanical or Electrical Engineering.
• Experience: Several years of experience in technical customer service with on-site customer contacts is advantageous.
• Technical Skills: Solid knowledge in control, regulation, and gear technology.
• Language: Fluent in English (spoken and written) for global customer and colleague contact.
• Travel: Willingness to travel and possession of a Class B driver's license.
• Additional: SAP experience with the modules CS and SD is a plus.

We Offer

• Travel expense reimbursement, expenses, and additional days off for weekend business trips.
• Company pension plan.
• Bike leasing.
• Kindergarten subsidy.
• EGYM Wellpass.
• Subsidized employee canteen.
• Corporate benefits.
• Free beverages & fruit.
• Employee parking spaces.
• Ergonomic workplace.

About the Company

Harmonic Drive SE has production and development sites at the highest technological level in Germany, Japan, and America, as well as subsidiaries in Europe and Asia, ensuring that we can offer highly specialized and intelligent drive solutions and mechatronic systems worldwide. Join our team and shape the future of drive technology!

Are you ready for a new professional challenge? Apply now and take the next step in your career by joining our team via the following link!

Apply Now