Settlements Manager

About the Position

Settlements Manager

Location: Tricorn House, 51-53 Hagley Rd., Birmingham, B16 8TU, United Kingdom

Job Id: JR0307628

Posted Date: 08/05/2026

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Responsibilities

The Settlements Manager will provide Oversight Settlement Management for the day-to-day running of operational teams supporting Platform Securities, including the Custody Team UK, Settlements, Error Repair Team, and Account Opening/Due Diligence. Key responsibilities include:

• Providing oversight settlement management across the settlement lifecycle.
• Ensuring daily activity is controlled, monitored, and progressed in line with agreed service standards.
• Providing operational oversight across the Custody Team UK, Settlements, Error Repair Team, and Account Opening/Due Diligence.
• Ensuring each function has clear responsibilities, effective controls, and appropriate escalation routes.
• Providing oversight of settlement activities performed or supported from the Pune, India location.
• Setting clear ownership and accountability within the team.
• Ensuring activities across custody, settlements, error repair, and account opening/due diligence are coordinated effectively.
• Training, coaching, and developing team members to ensure they understand settlement processes, controls, client expectations, risk indicators, and regulatory requirements.
• Overseeing settlement controls, exceptions, risk events, aged items, and escalations, ensuring issues are investigated, documented, and remediated in a timely manner.
• Reviewing and maintaining settlement procedures, ensuring they remain accurate, practical, controlled, and aligned to business, regulatory, and client requirements.
• Maintaining the first line of defence by ensuring business services adhere to business processes and procedures designed to meet applicable FCA rules, regulatory standards, and internal control requirements.
• Providing regular oversight of team performance, aged settlements, breaks, exceptions, and operational risks, ensuring management actions are tracked through to closure.
• Leading knowledge sharing across the team, including settlement process training, procedural updates, control reminders, and lessons learned from incidents or audit findings.
• Ensuring individuals performing settlement activities have the appropriate knowledge, skills, and expertise, with competence maintained through structured training, coaching, observation, and assessment.
• Creating, maintaining, and evidencing clear lines of responsibility, including ownership of daily settlement activity, control checks, exception management, and escalation routes.
• Contributing to projects as required.
• Managing the team functions to ensure compliant custody, settlement, error repair, and account opening/due diligence processes, effective controls, clear accountability, accurate management information, and full ownership of remediation actions.
• Establishing, managing, and developing an effective team in line with Platform Securities guiding principles, supporting an inclusive culture of honesty, transparency, trust, collaboration, and client focus.
• Ensuring adherence to company policies and procedures.

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Requirements

• Extensive experience in settlements operations, including oversight of settlement processes, exception management, aged items, reconciliations, controls, escalation management, and achieving set service level agreement targets.
• Strong exposure to UK and US settlement markets, including an understanding of market practices, settlement cycles, cut-off times, custody chains, and operational risk points.
• Experience working with multiple custodians, settlement agents, and market infrastructures, with the ability to manage queries, resolve breaks, and support effective relationships across the custody chain.
• Preferred experience in settling funds directly with fund managers, including an understanding of direct fund dealing, settlement instructions, fund manager requirements, and related operational controls.
• Proven people management experience, including leading, coaching, and developing teams, managing performance, supporting succession planning, and building a strong control-focused team culture.
• Experience maintaining effective client relationships, including managing client expectations, supporting service delivery, resolving escalations, and communicating clearly with internal and external stakeholders.
• Experience ensuring compliance, audit, and risk management requirements are met, including maintaining audit reports, risk registers, control evidence, remediation actions, and supporting documentation.

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Skills

• Influencing
• People management
• Analytical & Problem solving
• Creativity & Innovation
• Decision Making
• Coaching and Mentoring
• Time Management
• Communication – Verbal and Written
• Risk assessment and management

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What We Offer

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A modern, international work environment and a dedicated and motivated team.
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits.
• A variety of career development tools, resources, and opportunities.
• The chance to work on some of the most challenging, relevant issues in financial services & technology.

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About the Company

At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.