About the Position

Site Manager - Berlin (m/f/d)

We usually respond within two weeks

Your mission at Voi

The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operations team. As we continue to be present in Germany, you will be responsible for the Warehouse in Berlin. In this role, you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include:

• Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses.
• Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users.
• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures.
• Working hands-on with the maintenance and repairs of vehicles to ensure a high quality standard, extend vehicle lifetime and minimize cost.
• Acting as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses.
• Being the point of contact for external parties e.g. 3PLs, landlords, staffing agencies and local business associations.
• Collaborating with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks.

Responsibilities

• Lead teams and ensure high performance, fostering a sense of teamwork and belonging across all warehouses.
• Ensure best in class standards for our scooters by working with the team to provide the highest service for our end users.
• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures.
• Work hands-on with the maintenance and repairs of vehicles to ensure quality, extend vehicle lifetime and minimize cost.
• Act as a safety role model and actively create and maintain a safe work environment.
• Serve as the point of contact for external parties such as 3PLs, landlords, staffing agencies, and local business associations.
• Collaborate with Talent Acquisition in screening and interviewing new team members, owning their onboarding and training for in-field and warehouse tasks.

Requirements

• Fluent English and German (at least B2/C1)
• 3+ years of experience leading larger teams, ideally 50+ people, including leading Team Leads or supervisors
• Proven end-to-end people management: performance management, feedback, engagement, conflict resolution and disciplinary processes
• A systematic, structured approach: you build processes, scale them and follow them up, and you enable others to own decisions
• Excellent communication skills and the ability to build relationships and create transparency, including with employee representatives
• Strong project management skills and end-to-end ownership
• Working knowledge of German labour law basics (working time, breaks, shift planning)
• Good command of digital work tools (MS Office, G Suite, ERP systems) and data tools (e.g. Tableau)
• A solid understanding of business, financial and leadership principles

Nice to Have

• Experience with 3PL or supplier management
• Background in logistics, mobility, bike sharing, retail, automotive or another fast-paced operational environment
• Experience working with a Works Council
• Knowledge of Berlin
• A valid driver's license for Germany

We Offer

• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in developing our warehouses
• Enjoy 30 vacation days per year and an annual benefit allowance
• Have a direct impact on our continued success and the development of the micromobility industry in Germany.
• Work with inspiring, motivated and fun colleagues towards a common goal

About the Company

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.