Site Reliability Engineer

About the Position

Say hello to Newton! We're changing how Canadians trade crypto. Our goal? To make financial freedom something everyone can achieve. We give our customers the tools and knowledge they need to navigate the crypto world.

At Newton, you'll work with a remote team spread across Canada, but you'll never feel distant. Ready to be part of something meaningful? Join a team that’s all about pushing boundaries and getting things done.

We're looking for a Site Reliability Engineer to improve the reliability, resilience, and operational readiness of our services. You’ll work closely with engineering teams to improve system design and operational excellence. You’ll help prevent incidents, lead response efforts, and drive improvements through post-mortems. Your mission: ensure our systems are reliable, scalable, and resilient.

Responsibilities

• Implementing improvements to the reliability, fault tolerance, scalability, and performance of our infrastructure
• Managing incidents using your technical know-how to involve the appropriate teams and automate away manual practices
• Providing support to our critical services by responding to automated alerts through our on-call rotation
• Defining and maintaining SLIs, SLOs, SLA, and error budgets to guide reliability decisions
• Improving observability across our systems (metrics, logs, tracing) to reduce time to detection and resolution
• Making production issues easier to detect, troubleshoot, and resolve
• Improving monitoring, alerting, dashboards, tracing, and runbooks for critical services
• Leading postmortems and follow-up actions to reduce repeat incidents

Requirements

• Experience designing and operating scalable, reliable systems in AWS or a similar cloud environment
• Experience handling on-call shifts for critical systems
• Experience with chaos engineering (i.e. Gremlin)
• Ability to dive in and debug live production systems
• Enjoy working in a growing system, and writing and deploying code without any downtime
• Experience scripting and/or development (i.e. Linux Shell, Python, Javascript, Java)
• Self-starter, taking initiative in an ambiguous space preferably within a start-up environment

We Offer

• Opportunity to work with a dynamic and inclusive team
• Remote work options across Canada
• Be part of a company that is revolutionizing the crypto trading landscape

About the Company

At Newton, we celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.