Site Reliability Engineer (f/m/d)
Primary stack
KubernetesPrometheusGitLabTraefikArgoCDFluxCD
Job description
About the Position
Site Reliability Engineer (f/m/d)
At AOE Solutions GmbH, you will keep Kubernetes environments running stably with direct customer contact and no two days ever quite the same.
Wiesbaden/Remote
permanent
Responsibilities
- Technical Support: Handle incoming tickets related to our Kubernetes environments, prioritize requests, and keep our customers transparently informed about the current status.
- Troubleshooting & Debugging: Analyze technical issues using logs, metrics, deployments, and configurations and systematically narrow down the root cause.
- Monitoring & Alerting: Work with Prometheus and other monitoring solutions, evaluate metrics, and use alerts specifically to support troubleshooting.
- GitOps: Work with GitLab as well as GitOps-based setups using Argo CD or Flux CD and support the analysis of deployment and configuration issues.
- Documentation & Communication: Document root causes and solutions in a clear and traceable way and translate technical findings into clear next steps – both internally and externally.
Requirements
- Hands-on experience operating and supporting Kubernetes environments.
- Enjoy working with customers and communicate clearly, professionally, and solution-orientedly, even when things get stressful.
- Confident in troubleshooting and debugging and can analyze logs, metrics, and system states in a structured way.
- Experience with GitOps, GitLab, and tools such as Argo CD or Flux CD.
- Familiar with monitoring and alerting, particularly with Prometheus.
- Ideally, experience with Traefik or comparable ingress controllers.
- Work in a structured way, prioritize tickets effectively, and stay on top of even more complex technical issues.
- Communicate confidently in both German and English and can explain technical topics clearly to customers as well as internally.
Nice to Have
- Experience with n8n or comparable tools/automation platforms.
We Offer
- Your life, your plan: Flexible and self-organized work in an agile corporate culture without hierarchical levels. Remote or in the office.
- Attractive additional benefits such as job bike, discounted Deutschland-Ticket (Public Transportation), corporate benefits, working abroad, sabbatical, company pension plan, comprehensive health package for your physical and mental well-being (EGYM Wellpass, Plus Card, OpenUp).
- Efficiency meets comfort: Customizable work environment with state-of-the-art hardware and software.
- No standing still: €2,000 personal training budget and AOE Academy.
- Together as a team, we do it all: summer party, team events, after-work get-togethers, internal FIFA league, board game night, movie night.
- Coolest office in Wiesbaden: Right in the city center, free parking, Thai massage, our own chef, play area (foosball, table tennis, billiards), fruit, snacks, drinks.
About the Company
AOE Solutions GmbH is a company that operates and supports its Kubernetes environments via kloudease, our managed Kubernetes platform. We keep an eye on and utilize the latest technologies and trends with our self-developed AOE TechRadar.
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