About the Position

Site Reliability Engineer – Middle

SOFTSWISS is hiring a reliability-focused engineer to join our team. We are looking for someone to build and evolve resilient, scalable, and highly available infrastructure, ensuring the stability, performance, and operational excellence of our products while empowering development teams with reliable platform solutions.

Responsibilities

Develop comprehensive monitoring solutions to provide full visibility to the different platform components
Build and enhance dashboards and alerting to monitor our apps and platform components
Troubleshoot priority incidents, facilitate blameless post-mortems, and ensure permanent closure of incidents
Evaluate our apps and platform components performance, provide improvements to meet our response goals
Engage with the development team throughout the life cycle to help develop software for reliability and scale
Improve our CI/CD processes to make them as boring as possible (automatization, bots implementation, etc.)

Requirements

3+ years of expertise in at least one major technology stack designing, coding, and delivering software
Good experience with scripting and object-oriented programming languages (like Ruby, Python, Java, etc.)
Experience with configuration management systems (Ansible / Saltstack / Terraform)
Good experience in process automation and monitoring solutions (DataDog/ELK/GrayLog)
Experience using AI tools to automate routine tasks
Experience deploying and maintaining products in the K8S stack
Good experience with distributed systems and challenges as they scale
Hands-on experience in complex technical problem solving as a daily duty
Strong knowledge in the internals of relational databases
Excellent debugging, analytical, problem-solving skills
English level: Intermediate and higher
Russian level: Upper-intermediate and higher

Nice to Have

Understanding of Ruby on Rails key concepts
Event streaming systems and message brokers experience
Experience in database and application performance improvement (Hands-on experience in tuning solutions to improve performance)
Knowledge of caching techniques
Knowledge of SQL
Extensive experience automating CI/CD pipelines

We Offer

Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events

Locations

Tbilisi, GE
Gzira, MLT
Warsaw, PL
Serbia

About the Company

SOFTSWISS is a leading iGaming platform provider, committed to delivering the highest quality of service to clients worldwide. Our strong technical team strives to maintain a competitive edge through constant innovation and state-of-the-art technology.

For more information or to apply, please visit our official website or contact Anastasia Hryharenka, Talent Acquisition Partner, at [email protected].

Site Reliability Engineer – Middle

Job description