Site Reliability Operations Analyst

About the Position

Site Reliability Operations Analyst

Location: Warsaw, Poland

Employment Type: Full-time

Work Location Type: Hybrid

---

The Role

As a Site Reliability Operations Analyst at Palantir, you are the engine behind our deployments. You are responsible for crafting, implementing, and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus on the technical problems they are best equipped to solve.

This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.

---

Responsibilities

• Work on many different types of problems and challenges. You might be supporting a deployment at a large, global customer one day, and jetting off across the world to help out with a new pilot project the next.
• Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do.
• Craft and implement processes to reduce friction and enable all team members to spend their time on what they do best.
• Think creatively, work collaboratively, and do whatever it takes to get the job done.

---

Requirements

• Experience: 3+ years of project/program management experience, preferably in a fast-paced or dynamic environment.
• Travel: Ability to travel 25-75%, varies by location and team.
• Language: Fluency in Polish.
• Work Location: Availability to work in-office/on-site at our Warsaw location(s) five days a week.

---

What We Value

• Extraordinary judgment and composure in high-pressure situations.
• A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed.
• Proven track record of developing effective and collaborative relationships with customers.
• Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics.
• Enthusiasm for working on site with customers and/or supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives.

---

We Offer

• Opportunity to work with one of the most innovative companies in the world.
• A dynamic and inclusive work environment.
• Competitive compensation and benefits package.

---

About the Company

At Palantir, we strive to solve the world's most important and challenging problems. We believe that creating software that enables people to make decisions is the best way to achieve this goal. We work with the most important institutions in the world to transform the way they use data and technology. Our software has been used to prevent terrorist attacks, discover new medicines, and gain an advantage in global financial markets.

Apply now to empower the world's most important institutions. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).