SMB Solutions Engineer

About the Position

SMB Solutions Engineer

Join Box as an SMB Solutions Engineer in New York City, where you'll drive platform innovation and expand our footprint in the SMB segment.

Responsibilities

• Research, explore, and identify customer business problems; think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• Own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• Lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Technical quarterback managing the extended team from a solution standpoint
• Showcase strong business acumen and communicate the value of the Box solution to the customer
• Support field marketing events as a Box SME and presenter
• Travel up to 50% to engage with customers in territory

Requirements

• 4-year degree or equivalent work experience required
• 3+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
• AI-curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Ability to learn, understand, and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Displays follow-through, stamina, and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript, etc.) is a plus
• Experience working with low-code, no-code automation such as Nintex, Zapier, Workato, and n8n

We Offer

• Competitive salary range: $121,500-$152,000 USD
• Equity and benefits
• Financial benefits: Ownership, stock plan, and performance-based pay
• Generous time off: Flexible time off, birthday holidays, VTO, and a sabbatical after seven years
• Growth opportunities: Annual Hackathon, learning programs, and clear career paths
• Evolving workplace: Hybrid work model blending in-person connection with remote flexibility
• Healthcare: Global, inclusive benefits including mental health, wellbeing, and family support
• Family support: Paid parental leave and fertility and family-forming benefits
• Wellness: Fresh Air Days and a monthly wellness subsidy for fitness
• Community: Employee-led resource groups, interest groups, global virtual events, and paid volunteer time off

About the Company

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation, and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

New York City Pay Range

$121,500-$152,000 USD