Social Account Director

Location: London, United Kingdom

Department: Social & Content

Contract Type: 12-month Fixed Term Contract

Employment Type: Full Time

Reports to: Client Partner

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. The agency specializes in bringing together brand advertising, customer experience marketing, PR, influence, and consulting, all fueled by Behavioural Science.

Ogilvy’s Influencer marketing practice is the largest globally; we are proud to be the most awarded influencer agency for six years running and the recipient of the Cannes Grand Prix for Social & Creator for two consecutive years.

Ogilvy UK also hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – which is now in its 12th year. James Murphy is the CEO of Ogilvy Group UK, which includes Ogilvy UK and New Commercial Arts (NCA), a boutique creative agency he co-founded in 2020, recently acquired by WPP.

About the Position

Social and content have never been more important for clients. Showing up authentically, with intention, across social platforms helps brands connect with their audiences. It helps them to sell and serve better.

This role provides the opportunity to work on a really exciting client within the technology sphere. You will have the opportunity to manage key campaigns across the year that will involve working with our strategy, creative, and production team to deliver best-in-class campaigns and content.

This role is perfect for someone that has a wide knowledge of social, specifically organic social. They will have experience managing content and campaigns that build brand advocacy as well as having an understanding of how to create hard-working assets that drive to purchase. The ideal candidate will know how to effectively lead an account, steering processes and ways of working internally, with agency partners, and with our clients.

The ideal candidate will have their finger on the pulse across all things social – from what’s trending that could be a good opportunity for a brand to leverage, through to a thorough understanding of how data, strategy, community management feed into the success of a brand’s social media presence.

Responsibilities

• Lead large, more complex projects with experience and proven ability to think and do.
• Build and maintain relationships with mid-level clients as a trusted partner.
• Confidently lead conversations and problem-solve in the moment as required.
• Manage multi-level stakeholders in complex matrix organizations.
• Understand the strategic and business context the client is operating in and use this knowledge to develop solutions and approach tasks effectively.
• Collaborate confidently with other capabilities and crafts to find the best social creative solution to the client’s business problem.
• Take responsibility for larger projects and act accountable for both the work and the process.
• Manage client expectations when having to charge more for additional work in a manner which does not expose the agency to financial risk.
• Maintain strong partnerships with internal stakeholders across all crafts and support cross-functional agendas for the benefit of the company and the client.
• Act as an escalation point for the team in resolving issues and support the team in confidently navigating through problems.

Requirements

• Organised and autonomous: Responsible for motivating the team to do great work, whilst anticipating any areas that may hinder the success of the campaign.
• Budget and timing management: Well-versed in taking on budgets and timings, with an excellent understanding of processes and what it takes to deliver social campaigns on budget and on time.
• Financially savvy: Work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure successful delivery.
• Excellent communicator: Provide clear, succinct guidance to the internal teams and be able to present the work to clients.
• Passion for social media: Love to get stuck into a task, and collaborate with the client and agency teams, and make stuff happen!
• Integrated experience: Some experience within the retail sector is not essential but would be helpful.

We Offer

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption, and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool, and annual eye tests.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

About the Company

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity, and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.