About the Position

Social Media & Community Coordinator

Warsaw, Poland

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

Znasz język sociali od podszewki, żyjesz trendami z TikToka i potrafisz wyłapać ciekawy insight tam, gdzie inni widzą tylko zwykłe komentarze? Szukamy osoby, która przejmie opiekę nad społecznością jednego z naszych największych i najbardziej innowacyjnych klientów z branży nowych technologii i lifestyle’u (mówimy o dużej skali, głośnych kampaniach, teledyskach i współpracy z czołowymi polskimi ambasadorami).

To rola dla kogoś, kto łączy lekkie pióro, wyczucie kultury internetowej i empatię w dialogu z użytkownikami (~80% Twojej pracy) z analityczną smykałką, która pozwala przekładać dane z monitoringu i raportów na realne usprawnienia komunikacji (~20% Twojej pracy).

Details

Form of Employment: Full-time - UoP
Work Schedule: Standard 4 days a week from 9:00 – 17:00 + 1 evening shift day a week (15:00 – 22:00)
Weekend Duty: Paid additionally (Saturday / Sunday)
Location: Hybrid model (Plac Konesera)
Team: Social Media & Community

Daily Tasks

Communication and Moderation: Actively responding to comments, messages, and mentions in the unique Tone of Voice of the brand (TikTok, Instagram, Facebook, YouTube, LinkedIn, X, Ceneo, Google Play)
Community Building & RTM: Detecting viral topics and trends, proactively proposing ideas for Real-Time Marketing (RTM) and engaging content
Brand Safety: Efficiently handling current reports, sensitivity to potential crises, and faster escalation of topics
Analytics and Media Monitoring: Tracking discussions around the brand and competition (Brand24, SentiOne, Meta Insights) and preparing conclusions and reports
Team Collaboration: Close work with strategy, creation, accounts, and the client in executing ongoing briefs and activations

Who We Are Looking For

Minimum one year of experience in managing social media channels and moderation (with a particular focus on TikTok and Instagram)
Excellent knowledge of grammar and spelling rules and a sense of language in working with various formats
Ability to look at comments and statistics with a broader perspective and a desire to come up with your own initiatives and conclusions

What Awaits You

Work on campaigns with a national reach – real influence on the shape of major brands
A team of close-knit people from whom you can learn a lot, and leaders supporting your development
Development with mentoring, internal sessions, and e-learning on VML Learn
Access to Coursera and LinkedIn Learning
Leadership Academy for individuals with leadership potential
Private medical care Medicover
Subsidies for MultiSport card
Modern office in the Koneser complex
Access to WPP Open - a platform with leading AI models (GPT, Claude, Gemini, and others) and a space for experimenting with AI in projects
Nadia – AI Coach available to everyone
English lessons with Native Speakers during work hours
Part of the global WPP network – access to international projects, collaborations, and knowledge

Salary

The gross salary for this position at the time of this posting is indicated below. This range reflects our broader group’s compensation framework across diverse agencies and disciplines. For this specific role, our offer will be determined within this range based on our internal benchmark, reflecting the specific market conditions for our discipline. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications.

Poland Pay Range

6 333 zł-12 500 zł PLN

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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Social Media & Community Coordinator

Job description