Software Development Engineer II (SDE2), Amazon Connect
Primary stack
Job description
About the Position
Software Development Engineer II (SDE2), Amazon Connect
Senior
$192,000 - $228,000 USD/yr
New York, NY
Build and deliver scalable, resilient services for Amazon Connect, a cloud contact center that enables engaging, personal customer service experiences. Own code end-to-end from design to development and work across the stack using modern web, SOA, NoSQL databases, and AI/ML-enabled AWS services. Contribute to solving complex engineering and algorithmic problems while maintaining a strong customer focus.
Responsibilities
- Own code end-to-end from design through development
- Collaborate with senior technical leaders across AWS
- Work across the stack (modern web, SOA, NoSQL, AI/ML, Big Data)
- Help design and deliver scalable, resilient systems
- Innovate on a new cloud service supporting modern contact centers
Requirements
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture experience (design patterns, reliability, scaling)
- Experience programming with at least one software programming language
- 3+ years covering full software development life cycle (coding standards, code reviews, source control, build processes, testing, operations)
- Bachelor’s degree in computer science or equivalent
Benefits
- Comprehensive health insurance (medical, dental, vision, prescription, Life & AD&D)
- Flexible spending accounts
- 401(k) matching
- Paid time off and parental leave
- Sign-on payments and restricted stock units (RSUs)
- EAP and mental health support; Medical Advice Line
- Adoption and surrogacy reimbursement coverage
About the Company
Amazon is a global technology leader focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.
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Recruitment & HR Tech,AI & Automation,Fintech,E-learning,Healthcare,E-commerce
About the Company MindPal is a project initiated by Sky Gate Company, designed to address challenges in IT recruitment by connecting companies with candidates through a unique platform. The company focuses on delivering talent, technology, and traction to clients, having successfully partnered with over 250 businesses globally. MindPal specializes in AI-driven digital transformation, offering scalable solutions for startups and enterprises across various industries. Products, Services & Tech Stack Core Solutions AI Agents & Assistants: Intelligent AI agents that automate tasks, manage workflows, and provide real-time support. MVP Development: Transforming business ideas into working products for quick testing and validation. AI Consulting: Expert guidance on AI strategy and implementation. Chatbots: Custom conversational bots for user engagement and support. SaaS Solutions: Scalable cloud-based products tailored to business needs. AI Automation: Tools for optimizing workflows and increasing operational efficiency. Technologies & Frameworks Ruby on Rails React TypeScript Docker Heroku Django Angular Python VOIP Jenkins Project Scope & Target Clients Client Base Verticals: Fintech, e-learning, healthcare, e-commerce. Client Types: Startups and established Fortune 500 corporations. Engineering Scale Scope: Full-stack digital product consulting and partnership. Complexity: Projects range from MVP development to full-scale SaaS solutions.
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