
Software Engineer, Caching Infrastructure
Primary stack
Job description
About the Position
Software Engineer, Caching Infrastructure
San Francisco
About the Team
At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through products like ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure.
The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases.
We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration.
Responsibilities
In this role, you will:
- Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences.
- Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost.
- Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs.
Requirements
You might thrive in this role if you:
- Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems.
- Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning.
- Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems.
- Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities.
- Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence.
About the Company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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Label Your Data provides secure and high quality data annotation services for Computer Vision or NLP applications since 2020. We help Data Scientists and AI Engineers streamline the dataset labeling and focus on model development.About Label Your Data:— Founded in 2020;— 200+ annotation experts in Europe, LATAM and Africa;— 98%+ annotation accuracy benchmark;— 55 supported languages;— PCI/DSS certified;— ISO/IEC 27001:2013 certified;— GDPR, CCPA and HIPAA-compliant;— HQs in North America, EU and Asia.Our experience spans over 20 industries including Automotive, Robotics, Agriculture, E-commerce, Retail, Healthcare, Manufacturing, Fintech and Insurance.Our core services include but are not limited to:— Image & video annotation: 2D boxes, OCR, object/action detection, polygons, key points, semantic segmentation, 3D cuboids;— Text annotation: classification, NER, intent & sentiment analysis, prompts creation, Q&A pairs generation;— Audio annotation: transcription, sentiment recognition;— Sensor data annotation;— Data classification & categorization;— Data entry;— Data collection;— Model validation.
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