About the Position

Software Engineer, ChatGPT Infrastructure

Join our London-based team as a Software Engineer for ChatGPT Infrastructure, focusing on backend systems at significant scale.

Responsibilities

In this role, you will:

Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences.
Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely.
Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow.
Build and improve systems for asynchronous processing and other large-scale backend workloads.
Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback.
Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact.
Participate in on-call, incident response, and root-cause analysis, and turn operational learnings into lasting engineering improvements.
Work across product and infrastructure teams to ensure new systems are reliable, secure, and production-ready.
Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness.

Requirements

4+ years of professional software engineering experience, including significant experience building backend or distributed systems.
Strong proficiency in at least one general-purpose programming language and experience writing reliable, maintainable production code.
Experience designing, building, or improving services, platforms, or shared infrastructure at scale.
Familiarity with production reliability practices, including monitoring, incident response, root-cause analysis, and operational readiness.
Experience diagnosing performance, scalability, or reliability issues in production environments.
Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking.
Familiarity with modern deployment, observability, and cloud infrastructure practices.
Ability to lead complex technical work and collaborate effectively across product and infrastructure teams.

Nice to Have

Experience with cloud infrastructure, containerized environments, or observability tools.

We Offer

Competitive salary range: £194K – £280K
Comprehensive benefits package including medical, dental, and vision insurance, pre-tax accounts, 401(k) retirement plan with employer match, paid parental leave, paid time off, and more.
Opportunities for professional growth with an annual learning and development stipend.
Daily meals in our offices and meal delivery credits as eligible.
Relocation support for eligible employees.

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. We are an equal opportunity employer and value diversity in our team.

Location

London, UK

Employment Type

Full time

Software Engineer, ChatGPT Infrastructure

Job description