About the Position

Software Engineer (L2)

Remote - US

About the Company

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Job

Join the team as our next Software Engineer (L2). This position is needed to fulfill the critical role of a Software Engineer within Twilio Sendgrid, to be both hands-on in creating, deploying and managing highly available, very large scale distributed systems.

Our systems processed 12 billion emails on Black Friday 2026 and we continue to scale! You will be a key contributor in one or more of these areas - Redesigning backend services to improve scalability, strengthening service security to keep up with changing threats. Delivering solutions that enhance the customer journey and developing new product offerings that provide actionable insights into the health of customers’ email programs.

Responsibilities

In this role, you’ll:

WEAR THE CUSTOMER’S SHOES: Ship reliable features, at scale, that deliver the most value to your customers. You will partner with engineering and product to understand customers’ challenges, see opportunities, craft solutions, and lead the team to deliver the right value.
BE AN OWNER: Perform thorough and thoughtful code reviews to help maintain a high standard of code quality.
BE AN OWNER: Identify key system metrics and ensure adequate monitoring coverage for new and existing data storage and analytical services.
DRAW THE OWL: Be creative, take your own initiative, and solve some of our most challenging problems.

Requirements

Required:

3+ years of experience in your craft with demonstrated skill progression
Proficiency with Go or similar typed programming languages (Java, C#, C++, Rust, etc)
Ability to implement reliable, maintainable components
Automation-minded; experience automating processes and administrative tasks
A highly effective collaborator, you work with your team and help drive the team towards common goals
Self-driven; take complete ownership of your tasks and champion efforts to get your tasks to completion
Degree in Computer Science or similar experience work experience

Desired:

Experience with Docker, and/or Kubernetes, or other containerization technologies
Experience with Terraform or similar configuration management tools
Experience with MySQL or AWS Aurora database systems
Experience with Kafka or other distributed logging systems
Experience with AWS or other cloud infrastructure providers (GCP, Azure)

Location

This role will be Remote in the USA but is not eligible to be hired in CA, NY, WA, PA, CT. We prioritize connections and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960.00 - $146,200.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760.00 - $154,700.00
Based in the San Francisco Bay area, California: $137,520.00 - $171,900.00

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Apply for this Job

Applications for this role are intended to be accepted until 4/10/2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Equal Opportunity Employer

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Software Engineer (L2)

Job description