Software Engineer, Resilience Engineering

About the Position

Software Engineer, Resilience Engineering

San Francisco

Join the engineering teams that bring OpenAI’s ideas safely to the world!

The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

Responsibilities

In this role, you will:

• Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands.
• Build and maintain the load, chaos, and synthetic-testing software leveraged by development teams to make the systems they design and operate more reliable.
• Build and maintain automation tools to streamline repetitive tasks and improve system reliability.
• Build and maintain the platform for CPU, storage, GPU, and network lifecycle management to drive efficiency, accountability, and dynamic optimization of our resources.
• Implement fault-tolerant and resilient design patterns to minimize service disruptions.
• Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability.
• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.
• Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company.
• Strong proficiency in cloud infrastructure.
• Proficiency in programming languages.
• Experience with containerization technologies and container orchestration platforms like Kubernetes.
• Knowledge of Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Experience with observability tools such as Datadog, Prometheus, Grafana, and Splunk.
• Experience with microservices architecture and service mesh technologies.
• Knowledge of security best practices in cloud environments.

We Offer

This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.