About the Position

Gemini is seeking a Software Engineering Manager, Tooling (Product) to lead a team of engineers in New York City, NY. This role is pivotal in shaping the customer-facing platform tooling that millions of users interact with, ensuring a seamless experience from onboarding to compliance and customer support.

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all.

The Department: Tooling

The Tooling team is responsible for building the customer-facing platform tooling that defines how millions of users experience Gemini. This includes onboarding, compliance, customer support, and ad hoc projects that ensure a smooth customer journey from first touch onward.

Responsibilities

Create and evolve a structure and organization design for your team.
Stay deeply involved in the team's system architecture, guiding new systems and integrations, and identifying pitfalls in scaling, performance, and availability.
Raise the bar on engineering practices through high-quality code review feedback, design reviews, testing, and CI/CD.
Drive performance for your team and hold them accountable to deadlines and targets.
Make hiring plans and hiring decisions.
Give frequent feedback and coaching, coordinating with people around the company to get a full picture of your team's performance.
Provide a diverse, equitable, and inclusive environment for your team.
Communicate at all levels, from senior leaders to individual contributors, across technical and non-technical audiences.
Adapt the team's plans and goals to changing realities in a fast-moving industry.
Effectively resolve ambiguity, helping the team analyze complex requirements and break initiatives into tasks.
Own the team's output, taking responsibility for everyone's performance.
Quickly ramp up on relevant industry and competitive trends.

Requirements

8+ years of experience in software development and delivery.
3+ years managing engineering teams, delivering high-quality software for customers.
Technical enough to ask engineers good questions about architecture and product decisions.
Experience with modern software engineering concepts, including AI coding tools and automation in the development workflow.
Expertise in full-stack systems built with Scala or Java (or similar) and React Native.
Experience building consumer-facing applications with a product- and UX-focused mindset.
Experience establishing successful partnerships with key stakeholders such as product managers, project managers, and business owners.

Nice to Have

Experience in the crypto or fintech industry, or as a user of crypto products.
Experience with onboarding, identity/KYC, compliance, or customer support tooling.
Experience building or operating AI agents or agentic workflows in production.

We Offer

Competitive starting pay
A discretionary annual bonus
Long-term incentive in the form of a new hire equity grant
Comprehensive health plans
401K with company matching
Paid Parental Leave
Flexible time off

Salary Range

The base salary range for this role is between $192,500 - $275,000 in the State of New York. This range is not inclusive of our discretionary bonus or equity package.

Work Location

This role is required to be in person twice a week at our New York City, NY office. We offer a hybrid work approach at our hub offices, balancing the benefits of in-person collaboration with the flexibility of remote work.

About Gemini

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Software Engineering Manager, Tooling (Product)

Job description