Software General Manager

About the Position

Software General Manager – Insurance Software

DXC Technology is a leading global provider of core technology to the insurance industry, bringing together deep industry expertise, software, and services to help insurers transform, modernize, and grow.

Across the UK and Ireland, our Insurance Software business supports around 180 customers across Life & Pensions, Commercial & Specialty, and Reinsurance. From specialist organizations to some of the largest names in the market, our customers rely on our software to support critical areas of their businesses.

With the Commercial & Specialty and Lloyd’s markets going through significant transformation, this is an exciting time to join us.

We are looking for an experienced Software General Manager to take ownership of a portfolio of key Insurance Software customers and build long-term, strategic relationships that deliver real value for both our customers and DXC.

This is a senior and highly visible role where insurance software experience and strong account management skills are essential. You'll bring commercial awareness, strong relationship-building skills, and the confidence to engage with senior stakeholders, while working collaboratively across DXC to deliver great outcomes for our customers.

Responsibilities

• Own and develop a portfolio of strategic Insurance Software customer relationships
• Build trusted, long-term relationships with senior and C-suite stakeholders
• Take ownership of the end-to-end customer experience, ensuring customers feel heard, understood, and supported
• Develop strategic account plans focused on customer success, retention, and sustainable growth
• Gain a detailed understanding of each customer's business strategy, priorities, and technology landscape
• Identify opportunities where DXC's software, services, and wider capabilities can deliver additional value
• Work collaboratively with Sales, Pre-Sales, Delivery, and Product teams to develop opportunities and solutions
• Lead customer governance and provide a clear, consistent point of contact for senior stakeholders
• Take commercial responsibility across your accounts, including contracts, renewals, amendments, revenue, forecasting, and invoicing
• Proactively identify opportunities, challenges, and risks and bring together the right people to address them
• Be a strong voice for your customers internally, ensuring their priorities are understood across DXC
• Build effective cross-functional teams and create an environment of collaboration and shared accountability
• Strengthen customer satisfaction, advocacy, and long-term partnerships

Requirements

• Strong insurance software experience and a good understanding of the wider insurance market
• Proven account management experience within a software or technology environment
• Experience managing complex, high-value customer relationships
• An understanding of Commercial & Specialty, the Lloyd’s Market, or Reinsurance would be highly valuable
• The ability to build credibility and trusted relationships with senior and C-suite stakeholders
• Strong commercial acumen, including experience of contracts, renewals, revenue, and forecasting
• Experience developing strategic account plans and identifying opportunities for growth
• Excellent relationship-building, communication, influencing, and negotiation skills
• An ability to understand a customer's strategy and connect their priorities with relevant technology and software solutions
• A collaborative approach and the ability to bring together different teams and perspectives
• Confidence navigating complex customer environments and resolving challenges constructively
• A proactive, organized, and solutions-focused approach

We Offer

• Competitive salary
• Hybrid role with weekly travel to London required
• Investment in your development with access to learning and career development opportunities, structured induction, role-specific development, mentoring, and support for relevant professional qualifications
• Employee benefits including options to buy or sell annual leave, Private Medical Benefits, Dental and Travel Insurance, alongside access to employee discount
• A commitment to fostering an inclusive environment where everyone can thrive

About the Company

At DXC, we want everyone to feel they can contribute, develop, and progress. We value different experiences, perspectives, and ways of thinking and are committed to creating an inclusive environment where people feel supported, respected, and able to be themselves.

Note: DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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Location: ANY CITY, United Kingdom

Salary: $1.0 - $1,000,000.00 per year

Employment Type: Full-time

Date Posted: 2026-10-28