Software Implementation Consultant
Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Freeway Fleet Systems is a fast-growing company supplying software for managing commercial vehicle fleets and assets. It’s an exciting area with fleet maintenance operations moving to digital and mobile working using Freeway’s award-winning software. Having worked with some of the UK’s largest bus, HGV, and plant operators for over 25 years, Freeway is looking for new staff interested in helping customers implement the software and provide hands-on customer support.
We are looking for a dynamic individual to join our motivated team in Europe to support our continued growth and success.
For further information, please see the job description or contact us at [email protected].
Job Title
Software Implementation Consultant
Job Category
Technical
Department/Group
BD&I
Location
UK & Eire
Travel Required
Yes
Level/Salary Range
Competitive
Position Type
Full Time
Reports to
Head of BD&I Europe
Will Train Applicant(s)
Yes
Date Posted
May 2022
Posting Expires
July 2022
Responsibilities
This position will manage and implement technical support projects related to the Freeway asset management solution as well as providing customer and operational support for the system. The Software Implementation Consultant will have close working relationships with new and existing customers and vendors, as well as with the development team, infrastructure team, support team, and the staff in our Freeway operation.
Job Responsibilities include:
- Ensuring the smooth transition of client onboarding
- Working with clients and other stakeholders to define requirements for specific Freeway support projects such as data conversions, set up of new data feeds, and other application updates or system enhancements
- Provide consultation on project options
- Estimate project work timeline
- Prepare statements of work
- Lead project implementation in cooperation with customers, data centers, and other client support staff
- Training and support for customers on the Freeway solution
- Track project time and submit project information for invoicing
Requirements
- Strong communication and client interaction skills
- Degree or higher education diploma
- Thorough understanding of vehicle fleet requirements
- Project management experience
- Strong data management abilities with tools such as MS Access and Excel
- Business system requirements definition and/or Systems Analysis
- Experience using Freeway is a plus
- Experience using Zoho, Jira, and Confluence is a plus
Nice to Have
- Experience using Freeway
- Experience using Zoho, Jira, and Confluence
We Offer
- Competitive salary
- Opportunity to work with a fast-growing company
- Professional development and training
About the Company
Freeway Fleet Systems is a fast-growing company supplying software for managing commercial vehicle fleets and assets. It’s an exciting area with fleet maintenance operations moving to digital and mobile working using Freeway’s award-winning software. Having worked with some of the UK’s largest bus, HGV, and plant operators for over 25 years, Freeway is looking for new staff interested in helping customers implement the software and provide hands-on customer support.
To apply, please email [email protected] or click the button below.
Apply now