Software QA Lead

About the Position

We are looking for an experienced Software Quality Assurance Lead to own and drive the quality strategy for our client’s software products. In this role, you will be responsible for defining QA processes, leading testing activities across teams, and ensuring consistent quality standards throughout the software development lifecycle.

You will work closely with engineering, product, and DevOps teams in a distributed Agile environment, oversee automation initiatives, and mentor QA engineers while maintaining hands-on involvement in testing activities. This role requires strong technical expertise, leadership skills, and a quality-driven mindset.

Responsibilities

• Own and continuously improve the quality strategy, test approach, and QA best practices across projects.
• Review functional and technical requirements to ensure testability, coverage, and risk awareness.
• Define, prepare, and maintain test plans, test strategies, and test documentation.
• Coordinate and execute manual and automated testing according to project priorities and delivery timelines.
• Collaborate closely with the Automation Lead on test automation initiatives, including framework standards and adoption.
• Oversee defect management, test reporting, and quality metrics using JIRA and XRAY (or similar tools).
• Collaborate with development, product, and DevOps teams to ensure quality throughout the SDLC/STLC.
• Mentor, support, and provide technical guidance to junior and mid-level QA engineers.
• Lead QA activities for distributed and multi-location teams.
• Support test data strategy definition and ensure proper test data preparation.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent experience).
• 8+ years of experience in Software Quality Assurance.
• 5+ years of experience in a QA Lead / Test Lead role.
• Strong understanding of software development lifecycles and Agile methodologies.
• Proven experience defining and executing test strategies and test plans.
• Solid experience with manual testing and strong exposure to test automation.
• Working knowledge of SQL for data validation and backend testing.
• Experience with Linux environments.
• Hands-on experience using JIRA, XRAY, or similar test management and defect-tracking tools.
• Experience leading QA activities within distributed or remote teams.
• Strong communication and leadership skills.
• Good command of English (B2 or higher), written and spoken.

Nice to Have

• Hands-on experience with test automation frameworks (e.g. Playwright, Robot Framework, or similar).
• Experience with cloud platforms, preferably Azure.
• Familiarity with high-volume transaction systems and complex backend architectures.
• Understanding of event-driven architectures (e.g. Kafka).
• ISTQB certification or equivalent testing certification.
• Experience working with CI/CD pipelines and Git-based workflows.

About the Company

A global leader with a sharp focus on lottery solutions. A confident step forward building on a long history of delivering safe and secure technology, demonstrating strong commitment to customers as a dedicated lottery service provider. Leveraging collective insight, experience, and expertise to create reliable and engaging solutions that help lottery clients achieve objectives, meet player needs, and deliver meaningful benefits to communities.