Software Solution Consultant
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Job description
About the Position
We’re looking for YOU!
Software Solution Consultant
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About the Company
Syncore is a top provider of automated, integrated logistics solutions ranging from robust, automated pallet storage to fully automated goods-to-person systems using i.e. advanced AutoStore (robots), Geek+ (AMR) and Movu atlas pallet shuttle technology. Syncore has subsidiaries in Germany, The Netherlands, Poland, and Austria. It is the Logistic Solutions division within the Royal Reesink group of companies. Royal Reesink is an international distributor and service provider with 2,600 employees and a yearly turnover of €1.4B, headquartered in the Netherlands.
About the Role
As an integrated logistic solutions provider, Syncore designs and delivers future-proof warehouse solutions combining a unique mix of innovative and state-of-the-art subsystems controlled by their in-house developed Warehouse Control System. The long-lasting and strategic partnerships with the leading OEMs in this business in combination with the in-house developed software ensures the best-in-class solutions to almost every logistics challenge!
The Software Solution Consultant acts as the technical and functional bridge between customers, Sales, Product Management, and Software Engineering. In this position you are responsible for translating customer requirements into scalable, standardized software solutions that align with Syncore’s product strategy, architecture principles, and technological roadmap. The position contributes to both customer success and product innovation by identifying opportunities to enhance and standardize software solutions across the business.
Responsibilities
- Analyzing customer requirements and business processes and translating them into functional and technical solution concepts;
- Advising customers on best practices, standard software solutions, and optimization opportunities along their business processes;
- Supporting Sales through workshops, software demonstrations, solution presentations, and technical customer consulting;
- Identifying gaps between customer requirements and standard product functions and defining suitable solution approaches;
- Creating specifications, test plans, and acceptance criteria, as well as supporting customer acceptance processes;
- Supporting the development of the software strategy, roadmap planning, and portfolio standardization;
- Conceptually developing standardized software modules in close collaboration with Solution Design and Software Development;
- Evaluating new technologies, market trends, strategic partnerships, and integration opportunities to support the further development of our product and solution portfolio;
- Building and sharing expertise in software architectures, technologies, and industry solutions within the organization;
- Ensuring compliance with quality, data protection, and cybersecurity standards.
Requirements
- Completed degree in computer science, business informatics, engineering, business administration, or a comparable field, with a focus on logistics, automation, or supply chain management;
- Several years of professional experience in software sales, consulting for complex software and logistics products, or product management for complex software solutions;
- Good knowledge of logistics processes and workflows, preferably in intralogistics;
- Experience in analyzing and specifying customer requirements as well as designing solution and software concepts;
- Analytical, structured, and solution-oriented approach to work, combined with strong communication and presentation skills;
- Excellent communication skills in German and good English skills;
- Willingness to travel within Europe.
We Offer
- A varied role with international customer contact;
- Exciting projects involving modern software solutions;
- Room for initiative and the opportunity to actively contribute to the further development of our products;
- Close collaboration with Sales, Development, and Solution Design;
- Individual training and development opportunities;
- A collegial, international working environment with short decision-making channels;
- Attractive employment conditions and modern work equipment.
Contact
Would you like to know more about this vacancy? Please feel free to contact Rieke Golz (HR Manager Syncore GmbH) at +49 7136 9575 0 or send your application to [email protected].
Apply now and become part of our team!
“We don’t just sell solutions, we leverage our expertise and experience to take responsibility for solutions that create measurable value within our customers’ operations.”
Testimonials
Maik Weinheimer
Account Manager
“Projects here are complex and international, but that’s exactly what makes the role interesting. You work with different teams and cultures, all focused on one shared goal.”
Max Brucker
Project Manager
“As a software developer, I enjoy the fact that what we build is actually used in real-life operations. You see your work making a difference in the warehouse.”
Mark Berentsen
Software Developer
“In service, you are close to the customer. You solve problems, but you also build trust. Even though the company is growing, the culture stays very personal.”
Benjan van den Brink
Service Engineer
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