About the Position

Solution Architect (M365) | f/m/d

Location: Warsaw

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the Role

As a Solution Architect for Microsoft 365 – SharePoint Online, you will define and drive the strategic direction of Enterprise Content Management within the Microsoft 365 ecosystem. Your focus will be on architectural decisions, designing scalable and secure SharePoint Online solutions, and guiding engineering and business teams on how to leverage Microsoft 365 capabilities effectively.

Responsibilities

Defining the strategic vision for collaboration architecture, including content lifecycle, permission management, and retention policies
Leading the design and governance of SharePoint Online solutions, ensuring scalability, security, compliance (e.g. VAIT), and cost efficiency
Scouting and evaluating new SharePoint Online features (e.g. SPFx, PnP PowerShell, Microsoft Syntex), match them to business needs, and advise engineering and development teams on adoption
Integrating models between SharePoint Online and other Microsoft 365 services such as Teams, OneDrive for Business. Define collaboration patterns
Establishing architectural standards and best practices for SharePoint Online, including permission management, content lifecycle automation, and retention frameworks
Monitoring and auditing coverage across SharePoint Online sites, including access reviews, entitlement confirmations, and lifecycle triggers
Coaching engineering and business teams on SharePoint Online architecture, provisioning, and governance. Support troubleshooting and optimization of configurations
Resolving complex technical issues, request feature enhancements, and ensure optimal licensing and setup
Answering technical questions from product teams and negotiate architectural decisions during project planning and procurement

Requirements

Fluency in English
Deep expertise in SharePoint Online architecture, governance, and integration
Experience with Microsoft 365 services including Teams, OneDrive, Exchange Online, and Microsoft Purview
Knowledge in state-of-the-art frameworks (PnP PowerShell, SPFx, Fluent UI)
Familiarity with Azure services (e.g. Azure Automation, Azure Functions, Blob Storage)
Experience designing permission management, retention policies, and content lifecycle processes
Understanding of distributed systems, telemetry, and compliance frameworks
Strategic thinking and vision-setting for Microsoft 365 collaboration platforms
Strong stakeholder communication skills
Ability to lead and mentor engineers and business stakeholders
Experience negotiating with Microsoft and external service providers

We Offer

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room, or other engaging team-building activities – we've got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

Get to Know Us Better

Follow our social media to stay up-to-date with the latest news from our company.

Refer a friend

Solution Architect (M365)

Job description