Solution Consultant - (Boston - Hybrid)

About the Position

Solution Consultant - (Boston - Hybrid)

Nexthink is the leader in digital employee experience management software. We provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

We are looking to add a Solution Consultant to support our commercial sales team of Client Specialists. This role is ideally suited to someone who has been in pre-sales for 4+ years and is looking for their next challenge. As a fast-growing company, Nexthink offers many growth and career opportunities for the right candidate.

Responsibilities

• Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win.
• Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and key differentiators in the market.
• Demonstrate how the Nexthink platform can support overall customer initiatives and how this provides positive business outcomes and overall value.
• Partner and collaborate with the sales team to help qualify sales opportunities and align to Nexthink business outcomes.
• Work with multiple customer stakeholders in different functions such as End User Computing, IT Operations, and IT Service Management to illustrate use cases where Nexthink can add value.
• Complete the technical sections of security questionnaires, RFI’s, and RFP’s.
• Run and facilitate different types of technical validations with prospects to enable them to fully understand how Nexthink can address their challenges, including but not limited to POC/POV.
• Participate in webinars/marketing events.
• The role will be based out of our Boston office, with the requirement to be in our Boston office 3 days per week (2 days work from home).
• Occasional travel will be required within the US and internationally.

Requirements

• 4+ years of experience in a presales or technical consulting role, ideally selling End User Computing SaaS/cloud-based solutions to mid-to-large sized businesses.
• Proven track record partnering with a sales organization to meet or exceed assigned revenue goals in a high-velocity, transactional sales motion.
• Experience serving as a key technical resource introducing new technology into a new market.
• Experience in one or more of the following areas:
  • Workplace, End User, or Desktop Services and their management.
  • Digital Experience Monitoring or similar end-user experience functions.
  • Cloud, Windows 10, O365, or other migration-, release-, or change-related projects.
  • ITIL framework, Service Lifecycle, or related quality-of-service disciplines.
  • Security, Governance, Risk, or Compliance disciplines.
• Demonstrated ability to navigate complex solutions environments.
• Strong business acumen; able to translate business context into creative, pragmatic solutions.
• An entrepreneurial mindset: comfortable working independently with minimal guidance, with the judgment to know when to escalate.
• Tech-savvy, with the ability to quickly learn Nexthink's products, services, and business.
• Exceptional written, verbal, and interpersonal communication skills, with the presence to engage business owners and IT leaders.
• A team player who thrives on finding solutions in a dynamic, fast-moving environment.

We Offer

• Base salary: USD 142,500 - USD 168,750 gross per year.
• Total on-target earnings (OTE): USD 190,000 - USD 225,000 with additional opportunity to earn commissions above this range.
• Benefits:
  • 100% covered company benefits including health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage.
  • Flexible Hours and unlimited vacation, 15 days of holidays, 11 company-paid holidays, and 3 extra days for volunteering.
  • Hybrid work model that balances office and remote work.
  • Free access to professional training platforms.
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 401(k) plan featuring up to 4% company matching contributions, vesting immediately.
  • Bonuses for referring successful hires after three months of continuous employment.

About the Company

Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness, and collaboration.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.