Solution Engineer (100%)

About the Position

Threema is the world’s best-selling secure messenger for both private users and businesses. Since 2012, we have been working tirelessly to ensure that our users can communicate freely without worrying about their privacy. Our growing user base includes millions of private customers and thousands of businesses and organizations from all over the world.

To strengthen our team, we are looking for an experienced and skilled Solution Engineer (100%) to join us in revolutionizing the way people and organizations communicate securely and privately.

Responsibilities

• Technical consulting: Advising customers and prospects on technical questions relating to Threema products and solutions
• Requirements analysis: Understanding customer requirements and developing tailored solution proposals
• Scripting: Understanding and using the Threema product APIs (REST APIs)
• Product integration: Supporting the integration of Threema products into existing IT infrastructures and applications (AD, MDM, SAP, CRMs, etc.)
• Connectors: Working on integrations and connectors that can be offered as add-on products
• Support: Providing technical support for on-premises installations and technical support for customers throughout the entire lifecycle of the solution
• RFI: Responding to RFIs and RFPs
• Training: Conducting training sessions for customers and internal teams on Threema products and their implementation
• Documentation: Creating technical documentation and guides for customers and internal teams

Requirements

• University degree in computer science or comparable advanced technical education (federal diploma, bachelor’s degree, or equivalent) with several years of practical experience
• Ideally three years of experience as a Solution Engineer
• Experience in technical consulting and support of IT solutions
• Knowledge of and experience with REST APIs
• Solid knowledge in the areas of IT security, encryption technologies, and network infrastructure
• Confident manner and the ability to explain complex matters simply
• Strong customer orientation, a high level of quality awareness, and a willingness to take on responsibility
• Team player with analytical skills and a quick grasp of new topics
• Ability to work independently
• Good German skills and very good English skills, written and spoken; additional languages are an advantage
• Willingness to travel if required
• Bonus points for experience in software development and programming in Rust

We Offer

• A young, motivated team with straightforward communication
• Flexible working hours, option to work from home up to two days per week
• Option to work from anywhere for two weeks per year
• Option to take unpaid leave
• You can choose your own hardware (macOS or Linux)
• Public transportation discount or parking space (electric car charging available)
• Free use of fitness room, including a fitness trainer once a month
• Professional massage once a month
• Internal German or English courses
• A great coffee machine ;-)
• Regular company events and aperitifs
• The good feeling of contributing to the effective protection of the privacy of millions of people

About the Company

Threema AG is one of the most successful Swiss app developers and offers secure chat solutions for both individuals and organizations. We have been committed to security and privacy protection since 2012.

Founded in 2012, we have 60 coworkers in Pfäffikon SZ.

Place of work: Pfäffikon SZ (Greater Zurich Area)

Start date: Immediately or by agreement

Have we sparked your interest?

We believe that diverse teams build better products. We welcome and encourage applications from people of all backgrounds, and perspectives. Your unique experience is an asset, and we’d love to hear from you.

Applications sent via email cannot be considered. Please use the official “Apply” button below so we don’t accidentally miss your resume in our crowded inboxes.

For agencies: we are filling this role directly and do not accept unsolicited candidate profiles.