Solution Engineer (Portuguese Bilingual)

About the Position

We are looking for a talented and motivated Solution Engineer (Portuguese Bilingual) to join our dynamic team at GeekPlus America Inc. As a Solution Engineer, you'll be the primary point of contact with our partners and clients, ranging from startups to Fortune 500 players. You will play a pivotal role in identifying and delivering comprehensive automation solutions tailored to our clients' needs. You'll team up with WMS/WES software Engineers and robotic implementation engineers to ensure the successful deployment of our robot-driven warehouse & manufacturing logistics solutions at customer sites.

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Responsibilities

• Conduct in-depth consultations with clients to understand their specific warehousing requirements, challenges, and objectives.
• Serve as a subject matter expert on Geek+ AMR products and solutions. Utilize your expertise to design, customize, and propose automation solutions that align with client needs, budget constraints, and industry best practices.
• Prepare and deliver compelling presentations to clients, explaining the proposed solutions, benefits, ROI, and project timelines.
• Align robot-driven solution design with general contractors and/or subcontractors in a project whose design interacts with robotic solutions and may impact overall warehouse/manufacturing logistics operations.
• Create detailed technical documentation and reports, including solution architecture, diagrams, and system specifications.
• Provide automation roadmap to customers based on business growth and transformation plan.
• Stay updated on emerging warehousing automation trends, technologies, and best practices to provide innovative solutions to clients.

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Requirements

• Portuguese and English proficiency is a must. Spanish is a huge plus, but not required.
• Bachelor's Degree in Supply Chain Engineering, Industrial Engineering, or related discipline.
• AutoCAD 2D layout proficiency is required.
• Proven experience in warehousing automation, logistics, or supply chain operations.
• Strong knowledge of warehousing automation technologies and systems.
• Exceptional problem-solving and analytical skills.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team and independently as required.
• Project management experience is an advantage.
• Mainstream WMS/WES/WCS integration experience is a plus but not required.
• Willingness to travel to client or project sites as needed.

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We Offer

• Opportunity to work with a global leader in robotic solutions for logistics.
• Be part of a team that is passionate about technology and teamwork.
• Competitive salary and benefits.
• Remote work options.

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About the Company

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in San Diego, California will continue to power our growth in Canada, United States, and Mexico.

Life at GeekPlus is straightforward. We're a team of geeks who love technology and teamwork. We work together to meet customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale! We are biased toward action and getting things done and think differently about how we apply technology. We support each other, and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

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Location: Santiago, Santiago (Remote)

Department: Project Delivery & Operations

Employment Type: Full-Time

Experience Level: Experienced

Languages: Portuguese, English (Spanish is a plus)

Education: Bachelor's Degree

Work Location Type: Remote