Solution Engineer Retrofit

About the Position

We’re looking for YOU!

Solution Engineer Retrofit

Apply now!

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About the Company

Syncore is a top provider of automated, integrated logistics solutions ranging from robust, automated pallet storage to fully automated goods-to-person systems using technologies such as AutoStore, Geek+ (AMR) and Movu atlas pallet shuttle technology. Syncore has subsidiaries in Germany, The Netherlands, Poland and Austria. It is the Logistic Solutions division within the Royal Reesink group of companies. Royal Reesink is an international distributor and service provider with 2,600 employees and a yearly turnover of €1.4B, headquartered in the Netherlands.

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About the Role

As a Solution Engineer Retrofit, you connect customer requirements, solution development, and sales. You develop concepts for modernizing and further enhancing existing automated logistics systems and support them from the initial need through to the right proposal.

In this role, you are in direct contact with our customers, coordinate the necessary internal alignments, and bring together all relevant information into a coherent and economically suitable overall solution.

In this position, you report directly to the Head of Sales Retrofit Solutions. The position is hybrid, with our office in Offenau as the primary work location.

As your role develops, you can take on increasing responsibility for customers and projects and progress towards Account Management.

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Responsibilities

• Analyze existing automated logistics systems and develop suitable solution concepts from them. In doing so, you take into account electrical engineering, automation, drive technology, software, system architectures and the associated interfaces;
• Familiarize yourself with existing control systems and software architectures, understand how they interact and assess their impact on the overall solution;
• Conduct site surveys at the customer’s premises, clarify requirements and interfaces, and prepare the information gathered for further project planning;
• Coordinate the necessary alignments within Syncore and work closely with the teams in Germany, the Netherlands and Poland;
• Develop offers, evaluate different options together with Sales from a commercial perspective, and deal with pricing, offer structure and profitability;
• Prepare the developed concepts for customer meetings and present them together with Sales.

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Requirements

• A completed degree, for example in industrial engineering, business administration/economics, electrical engineering, automation technology, mechatronics, mechanical engineering, technical computer science or a comparable field;
• Initiative, willingness to learn and the motivation to take on responsibility;
• Enjoy understanding complex systems and how they interact, and developing suitable solutions from them;
• Can communicate complex issues in a structured and understandable way and enjoy interacting with customers and colleagues;
• Interested in commercial contexts, pricing and sales-related questions as much as in developing the right solution;
• Enjoy working in an international environment and have good German and English language skills.

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We Offer

• Working in a top segment with professional projects;
• Flexible working hours and 30 days of annual leave;
• Opportunity to work from home 1–2 days per week;
• Attractive salary package including holiday and Christmas bonuses;
• Capital-forming benefits, company pension scheme, and private supplementary health insurance;
• Company bike for private use and Hansefit fitness program;
• Regular English lessons and individual training opportunities;
• A family-oriented working environment with short decision-making paths;
• Plenty of freedom to contribute your own ideas and take responsibility;
• Exciting and varied projects using state-of-the-art automation technology;
• Mobile phone and laptop.

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Contact

Would you like to know more about this vacancy? Please feel free to contact Rieke Golz (HR Manager Syncore GmbH) at +49 7136 9575 0 or send your application to [email protected].

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Apply now and become part of our team!

“We don’t just sell solutions, we leverage our expertise and experience to take responsibility for solutions that create measurable value within our customers’ operations.”

Testimonials

Maik Weinheimer

Account Manager

“Projects here are complex and international, but that’s exactly what makes the role interesting. You work with different teams and cultures, all focused on one shared goal.”

Max Brucker

Project Manager

“As a software developer, I enjoy the fact that what we build is actually used in real-life operations. You see your work making a difference in the warehouse.”

Mark Berentsen

Software Developer

“In service, you are close to the customer. You solve problems, but you also build trust. Even though the company is growing, the culture stays very personal.”

Benjan van den Brink

Service Engineer