Solutions Architect (Box Consulting)

About the Position

Solutions Architect (Box Consulting)

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Responsibilities

The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions. You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there.

On any day, you could be advising an enterprise on how to design an application for a custom document vault or helping a customer migrate millions of files into Box. The next, you may be advising another on how to best integrate Box into their custom CRM. There is never a lack of technical challenges.

Requirements

• Required Skills:

  • 5+ years of development, consulting, or professional services experience
  • Expertise in architecture / system design for cloud solutions (i.e. APIs, DevOps, Infrastructure, middleware, scale limits, rate limits, etc.)
  • Experience working with one or more of the following: Python, Typescript, Node.js (MEAN stack), Java,.NET, Visualforce.
  • Establish technical delivery expertise based on market trends, research, and customer requirements. This role will be the primary leader for pre-sales scoping and delivering repeatable technical solutions.
  • Develop and deliver repeatable solutions that can be used as an industry playbook to drive repeated success & best practices.
  • Collaborate closely with key stakeholders across Sales and Customer Success to effectively execute on successful GTM strategy.
  • Accurately forecast capacity and deliver upon revenue targets.
  • Team with Solutions Consultants to support bookings target attainment.
  • A driver's license may be required if you are asked to visit clients onsite.

• Preferred Skills:

  • Expertise in Enterprise Content Management systems and cloud migrations.

We Offer

• Competitive salary: $128,000-$160,000 USD
• Equity and benefits
• Flexible time off, birthday holidays, VTO, and a sabbatical after seven years
• Global, inclusive benefits including mental health, wellbeing, and family support
• Paid parental leave and fertility and family-forming benefits
• Fresh Air Days and a monthly wellness subsidy for fitness
• 11 employee-led resource groups, over 20 interest groups, global virtual events and programs, and paid volunteer time off

About the Company

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$128,000-$160,000 USD