Solutions Architect

About the Position

Solutions Architect

Radancy is seeking a Solutions Architect to lead enterprise software implementations and design scalable solutions for our Talent Acquisition Cloud platform.

Responsibilities

• Implementation Discovery & Solution Design

  • Lead detailed discovery workshops with enterprise customers.
  • Document recruiter workflows, ATS business processes, integrations, approvals, user roles, data needs, and reporting requirements.
  • Define future-state operating models, solution architectures, and implementation roadmaps.
  • Translate business requirements into scalable, supportable solution designs.
  • Create clear process flows, decision logs, implementation blueprints, and requirements documentation.

• ATS & CRM Subject Matter Expertise

  • Provide deep expertise across the talent acquisition technology ecosystem.
  • Advise customers on ATS, CRM, screening, scheduling, sourcing, and integration best practices.
  • Recommend workflow designs that improve recruiter adoption while reducing implementation complexity.
  • Guide customers toward standard approaches when customization creates unnecessary risk or limits scalability.

• Integration Architecture

  • Lead the functional design of ATS, CRM, middleware, HRIS, SSO, and third-party integrations.
  • Partner with Integration teams to confirm technical feasibility and solution boundaries.
  • Identify integration risks, dependencies, and data requirements before build begins.
  • Ensure requirements, assumptions, decisions, dependencies, ownership, and acceptance criteria are clearly documented.

• Customer Implementation Leadership

  • Serve as a trusted advisor for strategic and complex implementations.
  • Lead solution reviews, design decisions, and executive steering discussions when needed.
  • Drive timely customer decisions, clear accountability, and alignment across stakeholders.
  • Establish implementation governance, milestone reviews, risk management, and launch-readiness checkpoints.
  • Guide customers through Radancy's implementation methodology.

• Delivery Excellence & Capability Building

  • Develop and standardize implementation methodologies, discovery practices, and documentation.
  • Create reusable templates, workflow models, architecture patterns, and readiness criteria.
  • Coach Solutions Architects, Delivery Project Managers, Customer Success leaders, and implementation teams on best practices.
  • Reduce late-stage surprises and rework through stronger upfront planning, validation, and risk identification.

• Escalation & Recovery Support

  • Participate in strategic customer escalations and complex solution reviews.
  • Diagnose delivery, workflow, requirements, and integration issues and develop executable recovery plans.
  • Translate lessons learned into repeatable standards, tools, and internal enablement.

Requirements

• 8+ years of experience leading enterprise software implementations.
• 5+ years of experience in ATS, CRM, talent acquisition technology, HR technology, or complex SaaS implementation environments.
• Experience with recruiting CRM, candidate engagement, screening, scheduling, and related recruiter technology workflows.
• Proven ability to map current-state and future-state recruiter workflows and business processes.
• Experience leading customer discovery workshops, solution design sessions, and executive stakeholder discussions.
• Exceptional written documentation, facilitation, analytical, and presentation skills.
• Ability to work effectively across Product, Engineering, Integrations, Delivery, Customer Success, and Sales teams.

Nice to Have

• Experience building or improving implementation methodologies for enterprise SaaS products.
• Experience leading recovery efforts for complex or at-risk implementations.
• Solution architecture, business analysis, change management, or project management certification.
• Experience supporting global enterprise customers and multi-system technology environments.

We Offer

• Salary Range: USD $120,000 – $125,000/Yr.
• Comprehensive medical coverage, with dental, vision, and life insurance
• Competitive 401(k) plan with employer matching
• Unlimited flexible time off (FTO)
• World-class training that keeps you at the forefront of innovation

About the Company

At Radancy, we are dedicated to the core values that guide our work and culture:

• Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
• Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
• Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
• Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills, and create positive change in their work and communities.

Location: This role is in our Atlanta or New York Office, with a requirement of 3 days in the office.

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected], and we will work with you to meet your needs.