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Solutions Consultant – EAM

Primary stack

Communication

Job description

About the Position

LLP Group is seeking an EAM Solutions Consultant to join our company in Bulgaria. Our team has broad experience implementing enterprise asset management software for various sectors. The Solutions Consultant will work with customer stakeholders, management, and other consultants to design or enhance functionality using Octave Attune EAM (formerly HxGN EAM). These configurations will be based on a system design document, design specifications, and software updates as required.

Responsibilities

  • Engaging with clients as part of the Octave Attune EAM implementation team to understand their goals and determine their system needs
  • Providing pre-sales support including system demonstrations and workshop facilitation to gather business requirements, project scoping of EAM implementations
  • Business process analysis, functional design, blueprint development, client training, and software deployment
  • Interpreting customer requests and recommending appropriate solutions to improve the client’s business process
  • Working with the solutions architect to define project responsibilities and ensure efficient delivery timetable
  • Conducting any testing and troubleshooting necessary to ensure the optimal functionality of the EAM solution
  • Leading client training sessions and providing other end-user services as may be required
  • Developing in-depth knowledge of the Hexagon product suite, operating platform, and supporting technologies
  • Developing and maintaining excellent client relationships and providing support for clients including resolution of questions or issues regarding the EAM solution

Requirements

  • Innovative and a creative problem solver
  • Detail oriented and solution focused
  • Can work independently as well as part of a team with a ‘can-do’ attitude
  • Communicative regarding timeline, design, and delivery tasks to be completed
  • Excellent written and verbal presentation skills with the ability to present complex ideas in a clear and concise manner to audiences
  • Good knowledge of Microsoft Office products such as PowerPoint, Excel, and Word
  • Open and flexible to travel regionally or internationally to provide on-site consulting service to clients

Required Skills

  • Knowledge of enterprise business processes including system implementation projects and training
  • Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
  • Proven ability to work with project managers and senior solutions consultants to analyse maintenance processes and data
  • Flexibility and ability to manage multiple projects using outstanding organizational skills
  • Eagerness to take initiative in learning and developing advanced EAM proficiency
  • Business level or native fluency in English language

Preferred Skills

  • Experience in facilities management, fleet management, manufacturing, and/or maintenance processes
  • Experience implementing a leading asset management solution such as Octave Attune EAM, IBM Maximo, or SAP PMespc
  • Experience integrating asset management systems to other external systems such as Infor SunSystems, SAP, Infor Syteline, Sage, or other FMS and ERP systems
  • Experience leading business process analysis workshops and documenting system design documents
  • Experience working on technical or maintenance improvement projects
  • Degree in IT, computer science, engineering, or other technical related field is an advantage
  • Business level or native fluency in another European language (especially French) is an advantage

We Offer

  • An opportunity to work with global clients
  • Participation in the development of a new business line
  • Excellent training opportunities
  • Flexible home office policy

How to Apply

Please apply by sending your CV in English accompanied by a letter highlighting your relevant qualifications to [email protected].

Start Date

Negotiable

Location

Sofia, Bulgaria

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