About the Position

Solutions Engineer - FED CIV (D.C. Area Only)

Location: Washington DC, United States

Employment Type: Full-time

Remote: No

Job Id: 5791

Your Role at Dynatrace

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

Responsibilities

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
Present Dynatrace’s vision to our customers C-suite executives.
Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
Present on-stage demonstrations providing insight and context to our customers during key marketing events.
Ensure key demonstrations are delivered at demonstration booths.
Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
Work with internal sales team, as well as partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Requirements

Minimum Requirements

Must live within the DMV (DC, Maryland, Virginia) Area
Bachelor’s degree in Computer Science or equivalent education or experience required.
3 years of experience within the observability space.

Preferred Requirements

Experience with web technologies such as HTML, CSS, and JavaScript.
Experience with programming / scripting side technologies such as Java,.NET, PHP, Go, Node.js and database.
Advance knowledge of Operating Systems (OS) including Windows and Linux.
Experience with DevOps or Site Reliability Engineering practices.
Knowledge with cloud platforms, including AWS, Azure or GCP.
Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
Experience with automation like Ansible, Puppet, Terraform, etc.

We Offer

Base salary range: $130K - $160K
Total compensation package: Includes unlimited personal time off, an employee stock purchase plan, and a reward system.
Benefits: Medical/dental benefits, and a company matching 401(k) plan for retirement.
Mental health support: Employee Assistance Program, powered by Telus Health.
Wellness Days: Four company-designated extra paid days off.
Flexibility: Hybrid working model and flexible working hours.
AI-driven workflows: Use AI as your daily teammate to automate tasks.
Learn & develop: Company-wide learning perks, designated team's learning days, and more.
Volunteering day: A day of paid volunteer time.
Regular team events: Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

About the Company

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

We’re proud to be certified as a Great Place To Work® in 16 countries-an achievement made possible by feedback from our greatest asset: an incredible team. We couldn’t have done it without them.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

Note to Recruiters and Agencies: We do not accept unsolicited agency resumes. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Solutions Engineer - FED CIV (D.C. Area Only)

Job description