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Job Description, Responsibilities & Requirements
About the Position
Solutions Engineer - Service Provider - Morocco
Location: Casablanca, Morocco
Category: Sales
Job ID: 2012984
Employment Type: FULL_TIME
Job Description
Meet the Team:
Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. Over the last two years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. As we move forward, they will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us! Be part of an incredible team where you can help build the bridge to possible.
Cisco seeks a Solutions Engineer to partner with our Account Manager in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.
Solutions Engineer at Cisco is a key technical role to drive customer digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes.
Responsibilities
- Gain access to the broad palette of Cisco technologies and applications in the Service Provider market
- Direct account and partner responsibilities. Stay abreast of relevant competitive solutions, products, and services.
- Provide technical and sales support for accounts in assigned territory. Perform technical presentations for customers, partners, and prospects.
- Assist with the development of formal sales plans and proposals for assigned opportunities.
- Lead Pre-sale support including quote, network design, technical and financial proposal, pre-sale testing support, etc.
- Demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation, and more.
Requirements
- Thorough understanding of Service Provider Network Architecture
- 5+ years of shown success in designing end-to-end large complex networks to meet Service Providers' requirements.
- In-depth knowledge of Service Providers' Transport Technologies, Architecture, and Protocols including Mobile Backhaul (4G/5G), FTTx/GPON, BNG, x-Haul (ORAN), Metro, Core, and peering layers.
- Performs Design, analysis, and solutioning of Transport SDN Architecture for Fixed & Mobile Converged Network, comprises of Core SP Routing Underlay (IGP, BGP, MPLS, SR-MPLS, SRv6), and Overlay (L3/L2VPN, EVPN, mVPN).
- In-depth knowledge and software skill set of network automation and orchestration, service provisioning, and assurance.
- Product knowledge in advanced service provider routing and automation technologies either for Cisco Products or for Cisco Competitor Products.
- Excellent written and verbal communication, listening, and strong presentation skills in English.
- Ability to work effectively and add value as a team member. Demonstrate technical knowledge and consultative skills to customer executives.
- Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
- Can work under minimum supervision and under pressure.
- Self-motivated, fast learner, and has initiatives.
- Capabilities to have strategic thinking to address customer concern and to support customer business growth.
- Customer-oriented attitude.
- BS/BA (Electrical Engineering/Computer Science) or equivalent from a reputable university.
Nice to Have
- CCIE R/S or CCIE SP certifications or equivalent is preferred.
- Presales experience working with telecom/service provider customers.
- Strong understanding of adjacent technologies/architecture such as Data Center, Security, Enterprise networking.
- Skilled in understanding the customers’ business drivers and aligning these to Cisco solutions.
- Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
- Hands-on experience in routing and switching products.
- Capabilities to work with various non-technical groups (finance, legal, Post sales).
- Capabilities to lead a group of people with various technical backgrounds.
- Fluency in French & Arabic language.
We Offer
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
About the Company
At Cisco, bold ideas, revolutionary innovations, and courageous thinking thrive.
Work with impact
Be at the forefront of what's next, powering the future for our customers and the world.
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Learn and grow with our depth and breadth of technology, resources, and industry experts.
Benefits & perks
Our benefits are designed to support every aspect of your life: from your well-being to your time away to your family.
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