Solutions Engineer, Telecommunications

About the Position

Solutions Engineer, Telecommunications

• Remote, Hybrid
• Richmond, Virginia, United States
• Pre-Sales

Drives customer success by delivering expert telecom network solutions, translating complex requirements into scalable architectures that accelerate deployment and improve operational efficiency.

About VertiGIS

VertiGIS builds powerful GIS software that helps organizations design, manage, and operate complex networks and infrastructure. Our products enhance leading mapping platforms, most notably Esri’s ArcGIS, and are used globally by telecommunications operators, utilities, and public sector organizations.

Within VertiGIS, the Telecommunications Business Unit focuses on enabling fiber and telecom operators to plan, document, and operate their networks more efficiently. Our flagship telco product, ConnectMaster, supports the full network lifecycle across planning, design, documentation, and operations.

We offer challenging and meaningful careers in a collaborative, international environment. Our teams are made up of driven, curious, and supportive people who enjoy learning, growing, and doing impactful work together.

Responsibilities

• Provide technical and product expertise to our sales team, prospective customers, and partners during the sales process.
• Create and showcase product demonstration solutions for prospective customers and partners.
• Develop and maintain an enterprise level demonstration environment that includes our telecom software solutions suite and GIS technologies.
• Coordinate the resolution of technical/product issues that arise during the sales process.
• Work with customers and partners to maximize the benefits of our technology.
• Translate prospect business requirements into architecture and design specifications that align with VertiGIS implementation strategies.
• Define and craft proof of concept applications based on prospective customer business requirements.
• Support and deliver presentations, training, and workshops at marketing events.
• Work closely with sales and marketing to define and develop internal and external product solution marketing resources.
• Work closely with the products team to identify and position key capabilities with internal and external stakeholders.
• Develop in-depth technical knowledge of our products and their value proposition.
• Educate sales and partner teams on the business value of our products and GIS enabled architecture and solutions.

Requirements

• 5+ years experience in a similar or related role.
• Experience/aptitude for Product Management, Product Marketing, Technical Presales, or Solutions Engineering with a telecom software company.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Proven ability to present information well to various audiences.
• Ability to multi-task, prioritize and meet deadlines.
• High level of accuracy and attention to detail.
• Business analysis or solution architecture experience.
• Understanding of geography, GIS, and Esri technology.
• Diploma or degree in computer science, engineering, Telecommunications, geography, geomatics, business administration, or related discipline.

Nice to Have

• Experience in any of the following would be a distinct advantage:
  • Working for a telecom inventory management and planning software vendor, e.g. Ericsson Network Engineer.
  • Hands-on experience as an expert user of a similar software platform.
  • Operational experience within a Telecommunications provider.
  • Development experience for telecoms solutions.

We Offer

• Top-notch colleagues that like and respect one another
• A supportive environment with opportunity for training, professional development, and advancement
• Challenging, interesting work
• Medical, Dental, Vision options
• Company covers 63% of the medical and dental premiums
• Company provided Short Term Disability, Long Term Disability, and Life AD&D
• 401K Safe Harbor with automatic 3% employer contribution after 90 days
• And more!

About the Company

At VertiGIS, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, respected, and valued. We encourage everyone who is interested in the role, regardless of race, ethnicity, religion, sex, gender, sexual orientation, disability status or age, to apply. Unique perspectives and experiences are what make our teams strong!

If you self-identify as having a disability, please let us know how we can best assist you. Accommodation is available upon request at any time during the recruitment process.

How to Apply

Please apply with a cover letter and a resume. A cover letter complements your resume. It allows you to elaborate on your background and experience. It provides you with an opportunity to address how you meet the requirements for the role. It demonstrates your interest. These are important topics that aren’t always covered in a resume alone. Your resume is factual, your cover letter is personal.

We’ve had the most success with applicants that include a cover letter.

Only applicants that include a cover letter will be considered. We look forward to receiving your application!

Note: To avoid potential formatting issues, we require that you submit your resume and cover letter as PDF files.

Note: We use a recruitment tool to reach out to candidates so please check your inbox to ensure our emails are not being filtered as "Social" or "Promotions" (our provider has been notified).