Soporte Técnico
Job description
About the Position
We are looking for a Technical Support professional to join our client's public sector team at Inetum.
Responsibilities
- Provide technical support and incident management
- Configure and troubleshoot systems
- Support peripherals such as computers, printers, and scanners
- Ensure cybersecurity measures are in place
Requirements
- Degree in Computer Science, Electronics, Networking, Telecommunications, Computing, Computer Systems, Information Technology, Industrial Engineering, or Industrial Systems
- Minimum of 4 years of experience in technical support or helpdesk
- Experience handling N1 and N2 incidents
- Knowledge in operating systems configuration and problem resolution
- Experience in supporting equipment, printers, scanners, and other peripherals
- Knowledge in cybersecurity (antivirus, security policies, firewall configuration)
We Offer
- Contract with payroll from the first day, including all legal benefits
- Corporate discounts on wellness and benefits platform
- Training according to career plan and service needs
- Integration and connection activities
- Opportunities for professional growth and development
- Language platform and support in psychology and nutrition
- Be part of our global Inetum Way culture
About the Company
We are Inetum, a European leader in digital solutions. With a team of over 28,000 consultants and experts, we strive every day to achieve our purpose: to create a digital impact on businesses, faster, easier, and for the benefit of all people.
At Inetum, we support our employees in their journey to success. If you like to reinvent yourself and solve problems with new strategies, work on innovative technology and business projects, apply now!
Learn more about us at www.inetum.com/es or visit our social media as Inetum Perú to learn more about our corporate culture and work methodologies.
At Inetum, we promote diversity of gender, ethnic origin, nationality, and the inclusion of people with disabilities and/or different abilities through equal opportunities in all processes and seek to expand professional development opportunities.
© Inetum Polska Sp. z o.o.. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cybersecurity,AI and Digital Transformation,Cloud Services,Business Process Automation
About the Company Inetum Polska Sp. z o.o. is a part of a global, integrated firm with 27,000 talented IT specialists across 26 countries. The company focuses on enhancing local capabilities to be closer to its clients. It emphasizes the use of generative AI to drive competitiveness and offers services in areas such as AI adoption, cybersecurity, cloud modernization, and smart networks. Products, Services & Tech Stack Core Solutions Generative AI: Turning pilots into measurable, real-value results with Inetum’s Coborg™. Cybersecurity: Identifying and building resilience against evolving cybersecurity threats. Cloud Modernization: Leveraging Azure for scalability, cost optimization, and compliance. Smart Networks: Exploring the convergence of AI and Digital Twins for network operations and efficiency. Technologies & Frameworks Salesforce Microsoft Azure ServiceNow Project Scope & Target Clients Client Base Inetum serves a diverse range of clients globally, focusing on sectors that benefit from digital transformation, AI integration, and enhanced cybersecurity measures. Engineering Scale The company handles projects that range from small-scale implementations to large, complex engineering endeavors, tailored to meet the specific needs of its clients.
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