Soporte Tecnico (Service desk) N2 - La molina
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Job description
About the Position
Soporte Tecnico (Service desk) N2 - La molina
We are looking for a dedicated Technical Support Specialist to join our team at Inetum in La Molina, Peru. This role involves providing Level 2 support to the administrative, teaching, and academic staff of USIL.
About the Company
Somos Inetum, una compañía de servicios ágiles que proporciona soluciones digitales y un grupo global de tecnólogos que acompaña a sus clientes en el proceso de digitalización aprovechando al máximo el digital flow. Ofrecemos a nuestros clientes una combinación única de proximidad, organización sectorial y soluciones de calidad. Presente en más de 26 países, el Grupo tiene cerca de 27.000 colaboradores y apunta a continuar creciendo. ¡En Inetum acompañamos a nuestros clientes y colaboradores en su camino al éxito! Si te gusta reinventarte y resolver problemas con nuevas estrategias, trabajar en proyectos de IT y de negocios: ¡Postula ahora!
Responsibilities
- Dar soporte de nivel 2 al personal administrativo, docente y académico de USIL
- Proveer soluciones de TI y negocios a los empleados de USIL
Requirements
- Conocimientos de sistemas operativos, software y dispositivos
- Tener conocimientos de redes
- Configuración de impresoras
- Habilidades comunicativas
- Ser claro y preciso en las respuestas
- Habilidades para ofrecer una buena atención al cliente
- Resolver problemas de forma clara y rápida
- Habilidades de servicio al cliente
- Ser empático con el cliente
- Saber escuchar las necesidades del usuario
- Mantener la paciencia y el profesionalismo
Additional Information
- Cliente: USIL
- Experiencia mínima: 6 meses
- Horario: Lunes a sábado de 6:30 pm a 15:30 pm
We Offer
- Full-time position
- On-site work location in La Molina, Peru
- Opportunity to work in a dynamic and growing global company
How to Apply
If you are interested in this opportunity, please review the privacy notice and apply through the provided link.
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© Inetum Polska Sp. z o.o.. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cybersecurity,AI and Digital Transformation,Cloud Services,Business Process Automation
About the Company Inetum Polska Sp. z o.o. is a part of a global, integrated firm with 27,000 talented IT specialists across 26 countries. The company focuses on enhancing local capabilities to be closer to its clients. It emphasizes the use of generative AI to drive competitiveness and offers services in areas such as AI adoption, cybersecurity, cloud modernization, and smart networks. Products, Services & Tech Stack Core Solutions Generative AI: Turning pilots into measurable, real-value results with Inetum’s Coborg™. Cybersecurity: Identifying and building resilience against evolving cybersecurity threats. Cloud Modernization: Leveraging Azure for scalability, cost optimization, and compliance. Smart Networks: Exploring the convergence of AI and Digital Twins for network operations and efficiency. Technologies & Frameworks Salesforce Microsoft Azure ServiceNow Project Scope & Target Clients Client Base Inetum serves a diverse range of clients globally, focusing on sectors that benefit from digital transformation, AI integration, and enhanced cybersecurity measures. Engineering Scale The company handles projects that range from small-scale implementations to large, complex engineering endeavors, tailored to meet the specific needs of its clients.
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