Soporte Tecnico (Service desk) N2 Pachacamac

About the Position

Soporte Tecnico (Service desk) N2 Pachacamac

We are looking for a Technical Support Specialist for level 2 support at USIL's Pachacamac campus. Join our team to provide excellent IT and business project support.

---

Responsibilities

• Provide level 2 technical support to administrative, teaching, and academic staff at USIL's Pachacamac campus.
• Ensure smooth operation of systems, software, and devices.
• Configure and troubleshoot network issues.
• Set up and manage printer configurations.
• Utilize strong communication skills to offer clear and precise responses.
• Provide excellent customer service by being empathetic, listening to user needs, and maintaining patience and professionalism.

---

Requirements

• Technical Support: Knowledge of systems, software, and devices.
• Networks: Understanding of network configurations.
• Printer Configuration: Ability to set up and troubleshoot printers.
• Communication Skills: Clear and precise communication.
• Customer Service: Empathy, active listening, patience, and professionalism.

---

Experience

• Minimum of 6 months of experience in a similar role.

---

Work Schedule

• Hours: Monday to Saturday, 08:00 am to 05:00 pm.
• Contract: 3 months, starting on Tuesday, March 18, and ending on June 30.

---

About the Company

Somos Inetum, una compañía de servicios ágiles que proporciona soluciones digitales y un grupo global de tecnólogos que acompaña a sus clientes en el proceso de digitalización aprovechando al máximo el digital flow. Ofrecemos a nuestros clientes una combinación única de proximidad, organización sectorial y soluciones de calidad. Presente en más de 26 países, el Grupo tiene cerca de 27.000 colaboradores y apunta a continuar creciendo. ¡En Inetum acompañamos a nuestros clientes y colaboradores en su camino al éxito! Si te gusta reinventarte y resolver problemas con nuevas estrategias, trabajar en proyectos de IT y de negocios: ¡Postula ahora!