Specialist, Configuration Management (Document Control Specialist)

About the Position

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

We are looking for a Document Control Specialist to assist our plants and R&D teams from North America to China, with a focus on North American teams. Responsibilities include improving configuration and changing management processes, ensuring data transfer between PLM and ERP systems, and managing our Business Management System. This role requires collaboration across departments and supports processes efficiently in global operations.

Responsibilities

• Configuration & Change Management

  • Collaborate closely with R&D subject matter experts across North America and China and support production operations in Mexico (Tijuana).
  • Ensure accurate and efficient data exchange between PLM and ERP systems to support end-to-end operational efficiency.
  • Own and continuously improve configuration and change management processes, including leading targeted improvement initiatives and projects.
  • Actively participate in Engineering Change Notices (ECNs), ensuring cross-functional alignment, completeness, and high-quality execution.
  • Manage materials (parts and end items), BOM structures, and lifecycle states across multiple systems in accordance with established business requirements.
  • Ensure change-related tasks are completed on time and define business and quality standards.
  • Lead and/or contribute to configuration, change management, and support systems improvement projects.

• Data Analysis & Reporting

  • Analyze complex datasets with a high level of accuracy and attention to detail to ensure consistency across systems and platforms.
  • Identify data gaps or inconsistencies and proactively define and implement corrective actions.
  • Serve as a data analysis resource for reporting and dashboard development to support operational and management decision-making.

• Business Management System (BMS) Ownership

  • Own, maintain, and continuously improve the Business Management System (BMS).
  • Partner with cross-functional stakeholders to ensure effective system usage and process adherence.
  • Develop and deliver training on the BMS and associated business processes.
  • Consult with relevant departments to ensure required documentation is complete, compliant, and aligned with company standards.

Requirements

• Bachelor’s degree with a preference for a technical manager, economics, or other relevant fields to the role.
• 3+ years of working in an R&D environment.
• Familiarity with PLM systems, preferably Windchill.
• Strong process orientation with problem-solving skills.
• Critical thinking and the ability to make decisions.
• Ability to thrive in a high-paced environment while also being proficient in handling monotonous tasks.
• High-level proficiency in MS Excel and Power BI.
• Excellent interpersonal, organizational, verbal, and written communication skills required, with experience operating across global teams in a multi-cultural environment.
• Excellent presentation skills.

Nice to Have

• Familiarity with ERP systems (preferably SAP)
• Experience in business management systems (BMS).
• Proficiency in creating and maintaining flowcharts.
• Previous participation in business process improvements

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.).
• Extensive training opportunities through our own HARMAN University.
• Competitive wellness benefits.
• Tuition reimbursement.
• “Be Brilliant” employee recognition and rewards program.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

About the Company

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners, and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!