Specialist Customer Service with German
Job description
About the Position
Join Getinge's diverse team as a Specialist Customer Service with German. Manage customer orders, inquiries, and invoicing with advanced German skills.
Responsibilities
- Generating offers based on technical product and service specifications
- Accepting, verifying, processing, confirming, and updating customer orders
- Acting as contact for customers on incoming inquiries (e.g., price requests, lead times, product availability, ship dates, tracing orders, and invoicing issues)
- Creating 3rd party purchase requisitions for specific customer/technician orders
- Overlooking the Invoicing process
- Answering incoming customer emails in a professional and prompt manner
- Cooperating with internal departments and the business
- Providing backup coverage & assistance within the department
- Generating ad hoc reporting (e.g., sales, backlog reports, consignment, etc.)
- Performing other related duties as required or assigned
- Following internal controls requirements and complying with company’s policies and procedures
- Participating in process improvement initiatives
Requirements
- Advanced German (written and spoken) B1-B2 level
- English minimum B2 level
- Detail-oriented, well organized, flexible, and open to changes
- Ability to work in a team
- Willingness to work in an open and multicultural environment
- Basic knowledge of SAP (an asset but not required)
- Intermediate IT skills (MS Windows, MS Office, general IT understanding)
About the Company
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
We Offer
- A career that allows you to develop both personally and professionally
- Opportunity to make a true difference for customers and save more lives
- Diverse and inclusive work environment
Location
- City: Krakow
- Country: PL
- Remote Work: Not available
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