Specialist, Global Digital Content Operations

About the Position

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

As the Specialist, Global Digital Content Operations, you will manage assigned global digital content initiatives across HARMAN Lifestyle’s direct-to-consumer channels, including websites, landing pages, email, and digital campaign experiences.

You will drive projects from brief through launch, coordinating timelines, content workflows, regional input, creative development, quality assurance, and final delivery. Working across Brand, Ecommerce, Regional Marketing, Creative, Production, and agency teams, you will help translate global campaign strategies into consistent, locally relevant digital experiences.

This role is responsible for improving the quality, accuracy, and efficiency of digital content delivery across markets. The ideal candidate combines strong project management and operational discipline with creative judgment, digital fluency, and a consumer-focused mindset. You will use performance insights, emerging tools, and digital best practices to recommend improvements to content experiences and ways of working.

This role reports to the Manager, Digital Content Strategy.

Responsibilities

Global Website & Digital Experience Initiatives

• Maintain and evolve global digital content standards and governance processes, including naming conventions, briefing, review, approval, localization, accessibility, and ongoing maintenance.
• Own the end-to-end coordination of assigned global landing pages and interactive content across direct-to-consumer channels, partnering with internal teams and external agencies to deliver consistent digital experiences across regions and platforms.
• Support ongoing improvements to website content and user journeys, ensuring alignment with brand, ecommerce, and consumer engagement objectives.
• Identify opportunities to improve the consistency, quality, and scalability of digital content delivery across markets.

Centralized Seasonal Campaign Development & Global Rollouts

• Assess the effectiveness, adoption, and value of the global seasonal campaign workstream, gathering stakeholder input and performance insights to recommend how the program should evolve, scale, or be prioritized.
• Develop campaign briefs and manage the creative-development process with Huemen, ensuring concepts and deliverables reflect global brand priorities, ecommerce objectives, regional needs, and channel requirements.
• Manage stakeholder reviews, feedback rounds, approvals, and regional hand-off for assigned global seasonal campaigns, such as Mother’s Day, Back to School, Halloween, and Black Friday.

Collaborate with Creative & Agency Partners

• Coordinate internal creative and agency deliverables, including briefs, timelines, feedback rounds, asset reviews, and final handoffs for assigned digital content and campaign experiences.
• Provide organized and actionable feedback to creative teams while helping ensure alignment with brand standards and campaign objectives.
• Lead content quality assurance and launch-readiness checks for digital creative assets across platforms and regions.
• Stay informed on contemporary digital design, ecommerce, and content trends to help elevate overall digital brand exposition.

Support Content Operations & Optimization

• Support global blog content workflows, from planning and ideation through publishing, and ongoing optimization, to strengthen SEO, AEO, and content discoverability.
• Evaluate and improve digital content processes, identifying opportunities to increase efficiency, consistency, and scalability across teams and markets.
• Test and help implement new tools, technologies, and ways of working that improve content production, governance, measurement, and optimization.
• Analyze website, campaign, search, and content-engagement performance to recommend improvements and track outcomes such as on-time delivery, content accuracy, QA defect reduction, localization turnaround, page engagement, and workflow efficiency.

Requirements

Core Skills

• Minimum of 5 years of experience in digital content operations, content marketing, web or ecommerce content, digital production, or a related field, including coordinating website, landing-page, or digital campaign initiatives in a global or multi-regional organization.
• Strong understanding of digital consumer experiences, ecommerce journeys, and modern content and digital-creative best practices.
• Experience with CMS platforms, digital publishing workflows, and content operations processes.
• Demonstrated project management skills, with the ability to independently manage multiple workstreams, navigate ambiguity, prioritize business needs, and deliver accurate work from brief through completion.
• Experience collaborating with global and regional stakeholders, internal creative teams, agencies, and external production partners.
• Proactive and resourceful problem-solver who seeks out answers, uses available data, and engages the right partners to overcome roadblocks.
• Strong analytical skills, with the ability to interpret insights, identify trends, and recommend performance improvements.
• Strong written and verbal communication skills, creative judgment, and an appreciation for premium, contemporary brand experiences.

Bonus Points if You Have

• Bachelor’s degree in marketing, business, communications, digital media, or a related field.
• Experience supporting global, international, or regional marketing initiatives.
• Experience within consumer electronics, lifestyle, retail, or ecommerce-driven brands.
• Working knowledge of SEO, AEO, content discoverability, and evolving digital content optimization best practices.
• Experience balancing brand standards, consumer experience, and commercial priorities across digital touchpoints.
• Strong passion for premium website experiences, contemporary digital storytelling, and modern digital brand experiences.
• Interest in emerging AI tools, digital technologies, and new ways of improving content operations.

We Offer

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

Pay Transparency

$ 84,750 - $ 124,300

Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

About the Company

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners, and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!