Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Job ID R.0059712
Primary location
Bengaluru, Karnataka
Date posted 06/30/2026
Worker type Regular
Workplace flexibility Hybrid
At Empower, our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Responsibilities
- Coordinate and support the background check process for hires, ensuring timely completion and adherence to company policies and guidelines.
- Collaborate with the internal compliance team to handle CRD-related questions and other compliance inquiries, ensuring prompt and accurate responses.
- Utilize Case Management and Knowledge Management Systems to log and work through every inquiry.
- Resolve inquiries in a professional, sensitive, and customer-focused manner in accordance with policies and procedures.
- Identify opportunities to improve the knowledge base and inform the Communications Director or Subject Matter Experts (SMEs).
- Complete required reports and data management tasks with high attention to detail and accuracy.
- Review and recommend changes to current HR operations processes to enhance efficiency and effectiveness.
- Ensure the protection of privacy and confidentiality of all associate data.
Requirements
- 2+ years of experience in HR operations, or a related field, with a focus on background check processes preferred.
- Excellent written and verbal communication skills for engaging with U.S.-based teams.
- Strong organizational skills with attention to detail and accuracy.
- Proficiency with HR Information Systems (Workday), Case Management Systems (Service Now), and Microsoft Office Suite, particularly Excel.
- Familiarity with U.S. background check processes and US Credit bureau is a plus.
- High degree of commitment to maintaining confidentiality and privacy of associate data.
- Ability to re-prioritize tasks to meet fluctuating workflow demands.
- Maintains flexibility to accommodate time zone differences and ensure smooth communication with U.S.-based teams.
We Offer
- Competitive salary
- Comprehensive benefits package
- Professional development opportunities
- Flexible work environment
- Inclusive and supportive workplace
About the Company
Like our name says, we empower financial freedom for all. We’re a financial services company who helps individuals and organizations of all sizes have a clear and simple understanding of where their finances are today and where they’re headed.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.