Specialist - Sales & Advisory

About the Position

Title: Specialist - Sales & Advisory

Location: Olsztyn, Poland

Form of Employment: Contract (approx. 1 year)

About the Team:

The Retail Network of ING Bank Śląski is one of the areas of the bank's activity that focuses on providing comprehensive service to individual clients and offering them innovative financial solutions. Specialists in our bank branches help with matters related to everyday banking, saving, and investing, as well as mortgages. Our teams consist of passionate and committed specialists who care about building long-term relationships with clients.

Responsibilities

• Actively acquire clients and build long-term relationships with them, maintaining the highest standard of service
• Offer a full range of banking products – both investment and everyday banking products
• Serve clients in the branch and through remote channels (e.g., video)
• Analyze current and future client needs, matching them with the appropriate product offer
• Support and educate clients in using modern tools, internet, and mobile banking
• Achieve sales targets for investment products and everyday banking
• Provide clients with comprehensive after-sales care and accompany them at every stage of cooperation

Requirements

• Ability to build long-term client relationships and a positive attitude towards people
• Works independently, responsibly, and is goal-oriented
• Good work organization and high communicativeness
• Open to changes and teamwork
• Secondary or higher education (higher is welcome)

Nice to Have

• Knowledge of English at a communicative level (B2)
• Experience in serving retail clients – selling banking products

We Offer

• We invest in development – we propose funding for training and courses as well as access to educational platforms: Udemy Business, eTutor, internal e-learning platform. We also offer developmental internships or consultations with career advisors
• We care about health and safety – we offer a medical package and life insurance for you and your loved ones, access to the Mindgram platform with individual consultations with specialists and webinars. Working at ING, you have the opportunity to join the Employee Pension Program and the Oncology Prevention Program
• Work-life balance in practice means additional days off: “day for the family” (it’s up to you how to use it), free days as a reward, and free hours for volunteering or health prevention
• For parents, we have additional maternity and paternity leave days as well as days off for childcare, regardless of the limit used by the other parent
• By joining us, you decide to work in a stable and comfort-oriented organization with a Top Employer certificate. The future is our common investment – together with ING, you can engage in any initiative supporting ESG and social responsibility
• We celebrate together and get to know each other at team outings, family and sports events, such as Children's Day, Run Warsaw, or Sports Tournaments
• Fully green office spaces for work and meetings as well as relaxation areas – all at your disposal

About the Company

At ING, we want to unleash the full potential of our employees, thanks to an inclusive culture where everyone can develop and have an impact on our clients and society. We ensure that diversity, equity, and inclusion are prioritized. As an employer subscribing to the principle of equal opportunities, we do not tolerate any form of discrimination, whether related to age, gender, sexual identity, cultural origin, experience, religion, race, ethnic origin, disability, family responsibilities, sexual orientation, social origin, or any other status protected by law. If you need assistance during the application and/or interview process, please contact the recruiter for the relevant position. We will be happy to support you to ensure a fair and accessible process. Learn more about our commitment to diversity, inclusion, and belonging.