Specjalista_ka w obszarze bankowości detalicznej

About the Position

Specjalista_ka w obszarze bankowości detalicznej

We are looking for a Specialist in Retail Banking to join our team in Zielona Góra, Poland. This role is part of the Client & Business Services department at ING Bank. The position is a full-time contract role until April 30, 2027.

Location: ul. Bohaterów Westerplatte 19, Zielona Góra (on-site)

About the Team:

ING Bank Śląski's Retail Network focuses on providing comprehensive customer service and innovative financial solutions. Our banking specialists assist clients with everyday banking, savings, investment, and mortgage issues. Our teams are passionate and dedicated professionals committed to building long-term relationships with clients.

Responsibilities

• Offer our products and services in daily banking, mortgage, and insurance products.
• Actively acquire and serve clients, building long-term relationships with the highest standard of service.
• Tailor product offerings to meet client needs.
• Support and educate clients on using modern tools and internet and mobile banking.
• Provide after-sales care and support clients at every stage of cooperation.

Requirements

• Experience in sales.
• Open and willing to build long-term relationships with our clients.
• Independent and responsible.
• Goal-oriented.
• Good work organization and high communication skills.
• Secondary or higher education.

Nice to Have

• Experience in selling banking products.
• Knowledge of the mortgage market and familiarity with financial products.
• Category B driving license.
• English at a communicative level.

We Offer

• Development Investment: We offer funding for training and courses, access to educational platforms like Udemy Business, eTutor, and our internal e-learning platform. We also provide developmental internships and career consultations.
• Health and Safety: We offer a medical package and life insurance for you and your loved ones, access to the Mindgram platform with individual consultations and webinars. Working at ING allows you to join the Employee Pension Program and the Cancer Prevention Program.
• Work-Life Balance: Additional days off: "Family Day" (how you use it is up to you), days off as a reward, and hours off for volunteering or health prevention.
• Parental Benefits: Additional parental leave and days off for childcare, regardless of the other parent's used limit.
• Joining ING: You are choosing to work in a stable organization focused on comfortable working conditions, certified as a Top Employer. The future is our shared investment-together with ING, you can engage in any ESG and social responsibility initiative.
• Together We Celebrate: We celebrate together and get to know each other at team outings, family and sports events, like Children's Day, Run Warsaw, or Sports Tournaments.
• Green Office Spaces: Fully green office spaces for work and meetings, and relaxation areas-all at your disposal.

About the Company

ING is a global bank with a strong European base. Over 60,000 colleagues serve approximately 38 million customers and businesses in more than 40 countries. We aim to unlock the full potential of our employees through an inclusive culture where everyone can develop and make an impact on our customers and society. We ensure that diversity, equity, and inclusion are prioritized. As an equal opportunity employer, we do not tolerate any form of discrimination based on age, sex, sexual identity, cultural origin, experience, religion, race, ethnic origin, disability, family responsibilities, sexual orientation, social origin, or any other status protected by law. If you need assistance during the application and/or interview process, please contact the recruiter for the relevant position. We will be happy to support you to ensure a fair and accessible process. Learn more about our commitment to diversity, inclusion, and belonging.

Apply now