Spontaneous Application | Tourism & Operations Internship - Erasmus+
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Job description
About the Position
Spontaneous Application | Tourism & Operations Internship - Erasmus+
Santa Cruz de Tenerife, Spain
About Us
Indie Campers, the leading campervan marketplace, is dedicated to making road trips accessible to everyone. With a digital approach and customer-centric focus, we have created a robust booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a wide range of road trip options: short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles.
Our challenges are both exciting and demanding, requiring top talent and motivation. We are expanding our team and seeking passionate individuals to join us on this ever-evolving journey.
The Role
We are looking for enthusiastic students or recent graduates interested in the world of RV and campervan rentals. As our Tourism & Operations Intern, you will be based at our depot in Autop. del Sur, km 60, 50, 38611 Granadilla, Santa Cruz de Tenerife, Spain.
As an intern, you will be the welcoming face of our brand, assisting guests, ensuring their road trips are unforgettable, and making sure their journey ends as wonderfully as it began. If you enjoy meeting new people, thrive in a fast-paced environment, and love challenges, this is your next adventure!
Responsibilities
Front-office Activities
- Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.
Back-office Activities
- Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality Control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support Activities: Assist the team in monitoring stock, coordinating the campervan fleet, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field seeking an internship.
- You are fluent in English, have a work permit (if applicable), and a valid driver's license (for both manual and automatic vehicles).
- You enjoy international environments and meeting new cultures.
- You have a natural talent for connecting with people and a strong customer service orientation.
- You possess a problem-solving mindset, thrive on creating solutions, and are comfortable getting hands-on.
The Indie Commitment
- All internships are compensated.
- Online and on-the-job training to develop skills in guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, and supplies management and logistics.
- International opportunities and the possibility of integration into Indie Campers after the internship.
We Offer
- Competitive internship compensation
- Comprehensive training and skill development
- International experience
- Opportunity for future employment with Indie Campers
Are you ready to Go Indie?
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