Sr Account Manager (Top Accounts) Bulgaria

About the Position

Sr Account Manager (Top Accounts) Bulgaria

Location: Plovdiv, Bulgaria

Type: Full-time

Apply: Apply Here | Shortlist

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About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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Responsibilities

As a Sr Account Manager, you will be a key role in the Glovo Partners & Brands team. Your mission will include:

• Building and maintaining relationships with Glovo’s top Partners in the country.
• Drawing and executing plans to make your partners grow through promotions, marketing activations, and menu performance.
• Onboarding new top partners on our platform by providing them with all the necessary tools and information.
• Being responsible for our partners' business performance, analyzing their main KPIs, and ensuring growth.
• Preparing reports and dashboards to present to partners and using them as a source of operational improvements.
• Getting feedback from our partners and translating it into product, marketing, and operations improvements.
• Leading commercial renegotiations to establish a strong partnership with sustainable economics.
• Supporting closing partner deals along with the sales team leader if/when needed.
• Actively collaborating with colleagues and learning from each other in a supportive environment.
• Participating in team rotations into other parts of the business (i.e., sales, qcommerce, and more).

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Requirements

Background:

• At least 3 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.).
• University degree from a renowned university and high grades is a plus.
• Experience in FMCG, food-hospitality, or on-demand delivery industry is a plus.

Leadership, Business Acumen, and Collaboration:

• Business acumen: Proven track record of understanding and empathizing with partners' business models, challenges, and objectives to create synergistic strategies and deliver value through collaboration.
• Experience in understanding general business, as well as revenue dynamics and drivers.
• Partner collaboration: Proven experience of at least 3 years in working with external partners to align on strategic initiatives, foster mutual growth, and ensure seamless collaboration on account-related matters.

Skills:

• Commercial skills: Know how to negotiate and build your way into a super deal with big players in the market.
• Comms/Stakeholder management skills: Ability to build long-term relationships and establish yourself as a thought leader/trusted advisor.
• Problem solving: Strong problem-solving skills, including solid analytical skills.
• Data-driven mentality: Take decisions based on data and make business judgments when necessary.
• Project management skills: Highly organized and detail-oriented approach.
• Excellent knowledge of Google Suite and/or MS Office, Excel.
• Excellent written and spoken Bulgarian & English skills.

Culture:

• Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective, and deadline-oriented.
• Ability to work in a high-growth and high-performance start-up with a fast pace.
• Adaptable, positive mindset: possess a flexible attitude towards evolving roles within the commercial domain. We value versatility and the ability to adapt to new challenges while ensuring a stable and consistent job scope.

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We Offer

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Glovo free delivery and 40 EUR Food vouchers to satisfy your cravings!
• 🏊 Co-funded Multisport card to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

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About the Company

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

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So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

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