Sr Business Systems Analyst -PLM

About the Position

Join Arthrex as a Sr Business Systems Analyst - PLM to support enterprise manufacturing applications and process improvements in a global medical device company. This role involves facilitating process improvements, engaging both business and IT to design, configure, analyze, implement, test, and maintain Windchill-based manufacturing applications supporting mBOMs, Process Plans, Work Instructions, Engineering Change Management, and SAP integrations.

Responsibilities

• Serve as the primary point of contact for business stakeholders regarding Windchill MPMLink needs and enhancements.
• Obtain an in-depth understanding of Manufacturing Engineering, Product Engineering, Quality, and Operations business processes to recommend solutions and construct high-quality requirements.
• Guide business requirements by providing recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Configuration, Analysis, Management, and Maintenance in an Enterprise environment.
• Access administration and user onboarding.
• Issue resolution, patching, and performance monitoring.
• Reliability, backup, disaster recovery, and business continuity.
• Monitoring system logs and application performance and providing recommendations for resolution.
• Provide application specifications and requirements for infrastructure and integration projects, as well as operational and capacity planning information.
• Facilitate user training activities and business adoption initiatives.
• Adhere to Quality System Procedures and Change Control requirements.
• Support the implementation of Windchill MPMLink, including business process definition, requirements gathering, data migration activities, system integration validation, testing, and training to various Manufacturing Facilities.
• Lead and/or participate in Windchill MPMLink-related projects and enhancements.
• Offer Application End User support.
• Respond, resolve, or escalate reported incidents.
• May participate as a Subject Matter Expert (SME) for audits under management direction.
• Coordinate application needs from Engineering through Manufacturing and Quality business processes.
• Ensure the stability, integration, and integrity of production systems.
• Support data governance and lifecycle management activities related to manufacturing master data.
• Assess application security and identity management requirements, where applicable.
• Develop business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases.
• Understand technical options, limitations, costs, and risks.
• Negotiate tradeoffs with business partners and shape requirements accordingly.
• Resolve competing priorities between stakeholder groups by facilitating discussions and escalating issues where appropriate.

Requirements

• Bachelor’s degree or equivalent required.
• 5+ years of Business Systems Analyst or related experience required.
• 3+ years of experience supporting PTC Windchill PLM solutions required.
• Experience with Windchill MPMLink, Manufacturing Process Planning, or Manufacturing BOM management preferred.
• Experience integrating enterprise systems such as SAP ERP, MES, or PLM platforms preferred.
• Project management experience in Agile, Hybrid, or Waterfall methodologies preferred.
• Experience with reporting and analytics tools such as Power BI preferred.
• Experience in a regulated manufacturing environment preferred.

Nice to Have

• PTC Windchill certifications are a plus.
• Business analysis certifications (CBAP, PMI-PBA) are a plus.

We Offer

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

About the Company

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is focused on Helping Surgeons Treat Their Patients Better™.

Location: Pendleton, SC, US, 29670

Nearest Major Market: Greenville

Nearest Secondary Market: South Carolina

Job Segment: PLM, Testing, Systems Analyst, Manufacturing Engineer, Orthopedic, Management, Technology, Engineering, Healthcare

Requisition ID: 66810

Date: Oct 2, 2026

Salary Range: Not specified

Employment Type: Full-time

Experience Level: Senior

Categories: Information Technology

Work Location Type: On-site

Experience Years: >5

Education Level: Bachelor’s degree or equivalent

Core Skills:

• PTC Windchill PLM
• Manufacturing BOM Management
• Process Planning
• Engineering Change Management
• SAP integration

Secondary Skills:

• Windchill MPMLink
• Manufacturing Process Planning
• Manufacturing BOM management
• Agile
• Hybrid
• Waterfall
• Power BI
• Project management
• Reporting and analytics tools
• Regulated manufacturing environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.