Sr. Client Account Manager (12 Months Fixed Term)

About the Position

Sr. Client Account Manager (12 Months Fixed Term)

• Location: Sydney
• Department: Sales
• Employment Type: Temporary (Fixed Term)

About Pinterest

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities, and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences, and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Responsibilities

As a Senior Client Account Manager for Pinterest’s Auto and QSR book of business, you will be a trusted day-to-day and strategic partner to leading advertisers and agencies across these high-priority verticals. You will own the planning, activation, optimization, and growth of a portfolio of accounts, helping clients translate their business goals into full-funnel Pinterest advertising strategies that deliver measurable results.

What you’ll do

• Own the day-to-day management and strategic growth of a portfolio of Auto and QSR advertisers, helping retain, expand, and diversify Pinterest’s value across each account.
• Build trusted relationships with client and agency partners across levels, including senior stakeholders, by understanding their business objectives, media priorities, category dynamics, and success metrics.
• Lead account planning, client discovery, business reviews, and performance conversations to identify opportunities, address risks, and develop actionable plans that drive stronger outcomes.
• Translate client business challenges into tailored Pinterest media recommendations across brand, consideration, and performance objectives.
• Serve as a subject-matter expert on Pinterest’s advertising products, creative best practices, targeting, measurement, and optimization solutions, proactively identifying relevant opportunities for clients.
• Ensure campaigns are strategically set up for success, including clear objectives, measurement frameworks, targeting approaches, creative considerations, pacing, and performance expectations.
• Monitor and optimize campaign performance throughout the campaign lifecycle, diagnosing issues, identifying performance levers, and recommending course corrections to improve client outcomes.
• Turn campaign results, platform insights, and category trends into compelling narratives that demonstrate Pinterest’s business impact and inform future client investment decisions.
• Identify and pursue opportunities to increase client investment through new campaign use cases, expanded product adoption, seasonal moments, additional business objectives, and deeper agency engagement.
• Navigate client objections and challenging performance conversations with professionalism, transparency, and a solutions-oriented approach.
• Partner closely with the Client Partner to align account strategy, identify growth opportunities, and ensure a seamless experience across commercial, strategic, and operational client needs.
• Collaborate with internal cross-functional partners-including Measurement, Creative Strategy, Product Marketing, Sales Operations, Solutions, and technical teams-to resolve complex challenges and deliver high-quality client outcomes.
• Proactively communicate risks, progress, performance insights, and next steps to clients and internal stakeholders, ensuring accountability and momentum across priorities.
• Share successful account strategies, product learnings, campaign insights, and best practices with the broader team to help scale success across the Auto and QSR business.

Requirements

• Experience: 5+ years of experience in client services, account management, media planning, digital advertising, agency services, ad tech, or a related field.
• Skills:
  • Strong digital advertising and media expertise, including a working knowledge of full-funnel advertising solutions across brand awareness, consideration, conversion, and performance marketing objectives.
  • Demonstrated experience managing campaign planning, activation, optimization, reporting, and performance troubleshooting across digital or social media platforms.
  • Ability to translate campaign performance data, measurement insights, and market trends into clear, actionable recommendations for clients and internal stakeholders.
  • Strong consultative account management skills, with the ability to uncover client needs, develop thoughtful solutions, handle objections, and build long-term client trust.
  • Experience working with agencies and/or complex advertiser organizations, with the ability to coordinate across multiple stakeholders and competing priorities.
  • Strong communication and presentation skills, including the ability to clearly explain media strategy, campaign performance, product capabilities, and optimization recommendations.
  • Proven ability to operate independently, make sound decisions amid ambiguity, manage multiple priorities, and maintain a high standard of execution in a fast-paced environment.
  • A proactive, results-oriented mindset with strong ownership of client outcomes, campaign performance, operational excellence, and revenue growth.
  • Strong collaboration skills and experience partnering cross-functionally to solve client challenges and deliver against shared business goals.
• Education: Bachelor’s degree in a relevant field or equivalent relevant experience.

Nice to Have

• Experience supporting Auto, QSR, Retail, Travel, or other high-consideration and/or performance-driven advertisers.

We Offer

• Opportunity to work in a dynamic and innovative environment.
• Be part of a team that is shaping the future of digital advertising.
• Professional growth and development opportunities.

About the Company

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.