Sr. Community Developer (Unannounced Projects)

About the Position

Sr. Community Developer (Unannounced Projects)

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Responsibilities

As a Sr. Community Developer, you will be responsible for:

• Developing and executing community strategic plans through a variety of content tactics which support Production objectives and augment the overall marketing strategy.
• Coordinating communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging.
• Leveraging Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players.
• Acting as one of the spokespersons for the assigned brand(s). Coordinating community-centric events including, but not limited to: studio visits from fans, developer dialogues, and tournaments.
• Collaborating with portfolio’s Social Media Manager to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
• Supporting internal & external milestones, such as betas and launches, to ensure KPIs are met & to advocate for player experience.
• Acting as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning on behalf of our players and business objectives.
• Shaping player feedback cycles and providing insights to Production and Publishing teams to influence game experiences, stimulate user retention, and assist in positioning messaging and marketing beats.
• Collaborating and coordinating with live teams for post-launch communication. Setting expectations on applicable situations such as patch content, status, and delivery.
• Managing and producing internal reports on community feedback, activity & expectations.
• Serving as an identified subject matter expert for both the project and the wider global Community team, and acting as a mentor to Community Managers and peers.
• Operating with an ROI-centric mindset by making calculated decisions that promote efficiency while remaining strategic with available resources.
• Leading the way in defining best practices to drive impact and proactively sharing these with the wider Community team.
• Identifying and capitalizing on opportunities for synergies between cross-functional teams.
• Leading transversal initiatives to support department objectives and key results.
• International travel may be required.

Requirements

What You'll Bring

• Extensive experience managing online communities and leading the development of strategic plans or programs with demonstrable success.
• Extensive experience in the gaming industry across multiple platforms, genres, and AAA game launches (required); experience with fantasy or RPG titles is a strong asset.
• Experience working on unannounced or early-stage projects, with proven ability to operate with discretion and adapt strategy to evolving creative directions.
• Experience in co-development or third-party project environments, collaborating across studio boundaries to align community efforts with production realities.
• Extensive knowledge of community & social media platforms (Instagram, X/Twitter, Facebook, TikTok, Discord, etc.) is required.
• Experience working in a demanding production environment with multiple deadlines, objectives, and stakeholders.
• Proven track record of building and maintaining long-term relationships with studio partners, external stakeholders, and player communities.
• Deep knowledge of, or strong passion for, Western RPG and fantasy games, solid grasp of their communities and player expectations.
• Strong player advocacy mindset: ability to collect, synthesize, and champion player feedback with internal and external partners, and translate it into actionable insights.
• Strong understanding of building and maintaining video game community growth, and developing strategic player engagement plans.
• Capacity to build trust with players over the long term, including on projects that cannot yet be fully disclosed.
• Experience working in a demanding production environment, managing multiple deadlines, success metrics, and cross-functional stakeholders.
• Having shipped or actively supported a AAA live-service title &/or an Early Access is a strong plus.
• Fluency in French.

We Offer

• Opportunity to work with a global leader in the gaming industry.
• Collaborative and innovative work environment.
• Potential for international travel.

About the Company

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!