Sr. Data Center Operations (DCO) Engineer-Federal

About the Position

We are looking for a Sr. Data Center Operations (DCO) Engineer to join our Cloud Operations team. This is a remote role in Houston, TX, reporting to the Director of Network Infrastructure in the Network Infrastructure department. In this role, you will be instrumental in deploying, maintaining, and scaling the critical physical server, network, and cabling infrastructure powering our global production data center environments.

Responsibilities

• Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers
• Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components
• Manage and resolve operational ticket queues, driving scheduled corrective maintenance and break/fix activities
• Coordinate and partner with engineering teams, system owners, and third-party Remote Hands technicians to validate installations
• Maintain comprehensive asset tracking documentation and support up to 50% domestic and international travel

Requirements

• Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics
• 5 or more years of experience working within production data center environments, with a proven track record engaging and directing remote data center vendors
• U.S. citizenship, required due to the nature of the customers assigned to this role
• Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling
• Proficient with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools such as iLO, iDRAC, and IPMI
• Ability to lift and carry up to 50 pounds repeatedly and regularly in support of physical infrastructure deployments

Nice to Have

• Experience applying AI-assisted engineering tools and workflows to system diagnostics, infrastructure automation, documentation, or operational reliability
• Willingness and ability to travel domestically and internationally up to 50%

We Offer

• Competitive base salary range: $91,200 - $114,000 USD
• Comprehensive benefits program including various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks

About the Company

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Apply for this job

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.