Sr Dir, Sales Training (Armis/Veza)

About the Position

Sr Dir, Sales Training (Armis/Veza)

Join ServiceNow as a Senior Director of Sales Training to lead global program management and AI integration in sales processes.

Responsibilities

• Work across the organization to create a differentiated, self-service customer experience
• Actively engage in and drive the ongoing cross-team effort to select and build on the right platform
• Coordinate and manage the central plan for content management, process development, and experience/recognition design
• Create and manage the Training @ Scale roadmap, collaborating closely with IT, curriculum development, certification, and training application development to launch and continuously enhance the online, self-service product
• Contribute to the design and execution of a pricing, licensing, and revenue model that aligns to corporate goals and the overall Customer Success portfolio
• Design and execute internal and external customer feedback loops to encourage rapid iteration, experimentation, and innovation

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years in complex global program management with demonstrated cross-functional experience
• Demonstrated product management and product strategy preferred
• Ability to influence and lead a diverse set of stakeholders
• Strong communication and presentation skills
• Proven ability to develop comprehensive program parameters, project plans, and release roadmaps
• 5+ years working with cloud platform technologies
• 5+ years working with cloud platform customers, preferably with training or implementation experience
• Proven ability to collaborate and build relationships at all levels of the organization

We Offer

• Base pay of $220,300 - $396,500, plus equity (when applicable), variable/incentive compensation, and benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP, matching donations
• Flexible time away plan and family leave programs

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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