Sr Forecasting & Process Manager, Int'l

About the Position

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

Responsibilities

• Define the forecasting and planning method for Quince's international expansion. What models live where, what AI capabilities sit on top, what humans own, how the pieces fit together end to end.
• Build and ship the early versions yourself. Prototypes in Python, SQL pipelines, Streamlit tools, LLM-powered workflows, agent prototypes. Get quick wins live in weeks, not quarters.
• Partner deeply with the data and BI team to harden, scale, and productionize what works.
• Work alongside PlanIt and existing planning workflows to build on top of it where it makes sense, and bridge gaps where it doesn't.
• Develop and own a real point of view on AI in planning. Where LLMs and agents add value (and where they don't), where classical models still win, what the next 12 months of capability look like, and how Quince stays ahead of it.
• Partner directly with the Senior Inventory Planner who operates the system day-to-day. Surface what the model is saying, why, and where it's unsure. Take their feedback and feed it back into the architecture.
• Build the analytical foundations the leadership team relies on. Forecast accuracy reporting, scenario modelling, ad hoc deep-dives that change how decisions get made.
• Codify the planning processes that don't exist yet. Translate them into systems where appropriate, into well-designed manual workflows where not.
• Continuously raise the bar on what good looks like for forecasting accuracy, planning automation and day to day AI integration.

Requirements

• 5+ years working in or directly adjacent to a planning, forecasting, or supply chain analytics function, ideally at a DTC, e-commerce, or multi-category retail business.
• Strong domain instinct. You've owned forecasts, sat with planners, lived inventory decisions, and you know which planning problems are worth solving and which look interesting but aren't.
• Genuine working coding ability. Python fluency, comfortable in SQL, uses AI tools (Claude, Cursor, Copilot) as a daily co-pilot. You don't need to write production code, but you need to be able to build the first working version of almost anything.
• A real, articulable point of view on AI in planning. You've experimented with LLMs and agents in your own workflow, you know what they're good for and what they break on, and you can hold your own in an architectural conversation about where they fit.
• Working knowledge of forecasting techniques across the spectrum. Classical statistical models, ML approaches, and where each earns its place.
• Comfort partnering with data and engineering teams. You write requirements they respect, scope work cleanly, and translate between technical and operational language without losing either side.
• Excellent communicator. You can explain a model's limits to a non-technical leader, brief an engineer with enough detail that they want to work with you, and tell a planner why the system is recommending something counterintuitive.

Nice to Have

• Experience at a high-growth DTC, e-commerce, or marketplace where planning is a real competitive advantage.
• Hands-on experience with planning platforms (Anaplan, RELEX, o9, ToolsGroup, Streamline, or proprietary equivalents).
• Background in or proximity to launching products or categories with limited history. You've seen the launch-and-react planning rhythm up close.
• Familiarity with NetSuite or comparable ERP systems.
• Experience shipping LLM-powered or agentic workflows in a production or near-production context.
• A track record of cross-functional partnership with data engineering, ML, or platform teams, ideally as the planning-side counterpart they actually wanted to work with.
• Background in operations research, applied statistics, or formal forecasting training is a plus but not required.

We Offer

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

About the Company

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.