About the Position

Sr. Forward Deployed Engineer (Post-Sales)

Salary: $160k – $180k
Location: New York City
Employment Type: Full Time

About the Job

Company Description

At tennr, we are revolutionizing the way healthcare providers get paid by insurance companies. Our proprietary models handle the complex paperwork, ensuring patients receive the right care at the right time. We are an early-stage startup backed by top investors, aiming to reduce patient delays across the U.S. healthcare system.

Role Description

As a Sr. Forward Deployed Engineer (Post-Sales), you will lead the design, delivery, and optimization of automation solutions for our most complex customers: large-scale health systems, national provider groups, and enterprise partners. This role requires deep domain fluency, executive presence, and strong systems thinking.

You will manage enterprise-scale implementations from pre-sale discovery to post-go-live, acting as both a trusted technical advisor and a project lead. This role directly influences Tennr’s go-to-market and product strategy.

Responsibilities

Lead end-to-end enterprise implementations, from discovery to post-go-live
Align cross-functional teams and manage project delivery, risks, and change
Conduct operational audits to identify workflow gaps and automation opportunities
Design scalable, configurable solutions using Tennr’s platform and APIs
Reimagine processes with automation best practices, not just replicate legacy systems
Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
Maintain documentation, enable knowledge transfer, and improve internal delivery tools
Support sales strategy, mentor junior team members, and influence product roadmap

Requirements

4+ years of experience in enterprise SaaS delivery or solution design
A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred
Strong understanding of APIs, systems integration, and technical architecture
Proven ability to lead complex technical engagements with large enterprise customers
Skilled at communicating technical concepts to both executive and technical audiences
Experience navigating complex org structures and aligning cross-functional stakeholders
Strong problem-solving skills with a focus on strategic, scalable solutions
Business acumen and domain fluency - ideally in healthcare or similarly complex industries
Comfortable with ambiguity and fast-paced, unstructured environments
Demonstrated ability to mentor others and contribute to team-wide best practices
High ownership mindset and urgency - proactive, resourceful, and impact-driven

Nice to Have

Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
Background in consulting, solution architecture, or technical customer success
Experience in startup environments or scaling delivery functions

We Offer

Beautiful new office at 345 Hudson Street
Unlimited PTO
100% paid employee health benefit options
Employer-funded 401(k) match
Competitive parental leave
Free lunch! Plus a pantry full of snacks.

About the Company

tennr

We are an early-stage startup in the healthcare sector, backed by top investors and funded by Y Combinator. Our mission is to reduce patient delays across the U.S. healthcare system by handling the complex paperwork required to get providers paid by insurance companies. Join our high-caliber team in our Chelsea office 4 days/week and be part of a fast-growing company.

More About tennr

Employees: 51-200
Industry: Healthcare
Location: New York City

Founders

Trey Holterman

More Jobs at tennr

View all jobs at tennr

Sr. Forward Deployed Engineer (Post-Sales)

Job description